In-House
Houston, TX
Attorney in Houston, TX
Non-practicing Attorney
10-10 yrs required
No
Job Title: Claims Manager, Construction
Job Responsibilities:
The Claims Manager, Construction is responsible for managing a team of Senior Claims Examiners and Claims Examiners II. This role involves handling a wide variety of low to moderately high exposure construction defect and construction property damage liability primary and excess claims. Key responsibilities include:
- Confirming coverage of claims by reviewing policies and documents submitted in support of claims.
- Directing and monitoring assignments of new loss activity for construction defect and construction property damage liability claims.
- Reviewing and approving correspondence and reports, including coverage position letters and Large Loss Reports.
- Reviewing and approving reserves and settlements that exceed the authority of the handling specialist.
- Making recommendations concerning reserve changes to the Director or Senior Management.
- Participating in the review and discussion of large loss activity in the construction book with interested stakeholders, such as Underwriting, Actuarial, and Executive Management.
- Ensuring that the team adheres to Fair Claims Practices regulations and internal performance objectives.
- Assessing and evaluating individual specialist and team performance, providing feedback, and developing training needs.
- Preparing and distributing reports by collecting and summarizing information.
- Assisting in the preparation of budgets, evaluation of expenses, and assessment of resource needs.
- Fostering and encouraging strong relationships with internal stakeholders, including Underwriting and Actuarial departments.
- Promoting and enhancing strong relationships with customers and channel partners.
- Participating in special projects as requested.
- Traveling to other claim offices, mediations, trials, and conferences as required.
Education and Experience Information:
- Bachelor’s degree or equivalent work experience is required.
- A JD, advanced degree, or focused technical degree is a plus.
- Must have or be eligible to receive a claims adjuster license.
- Successful achievement of industry designations such as INS, IEA, AIC, ARM, SCLA, CPCU, or I-Lead or other Management Training is preferred.
- A minimum of 10 years of claims handling experience or an equivalent combination of education and experience is required.
- Successful completion of 5 years as a Senior Claims Specialist or Executive Claims Specialist is a plus.
- Excellent written and oral communication skills, strong analytical and problem-solving skills, and strong organization and time management skills are essential.
- Ability to deliver outstanding customer service and work in a team environment.
- Intermediate skills in Microsoft Office products (Excel, Outlook, PowerPoint, Word) are required.
- A strong desire for continuous improvement is valued.
Salary Information:
The base salary for the position ranges from $90,500 to $150,900, with a 25% bonus potential. The salary offered to the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
Company Overview:
Company is a Fortune 500 company with over 60 offices in more than 20 countries. It is a holding company for insurance, reinsurance, specialist advisory, and investment operations worldwide. The company emphasizes values such as teamwork, striving for improvement, and enjoying everyday work. It offers competitive benefit programs that cater to employees' diverse and changing needs throughout their lives. Benefits include multiple health, dental, and vision insurance plan options, optional life, disability, and AD&D insurance, a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays, and floating holidays, and parental leave.
Additional Information:
The company offers hybrid working schedules of 3 days in the office and 2 days remote. US Work Authorization is required, and the company does not provide visa sponsorship for this position.
Caution: Employment scams have been reported where scammers impersonate recruiters to send fake job offers to steal personal information. All legitimate job postings with the company will be posted on the company's Careers page, and all legitimate communications with recruiters will come from email addresses.
Equal Opportunity Employment:
Company is an equal opportunity employer. Discrimination on the basis of any protected characteristic is not allowed. This includes race, color, sex, religion, national origin, disability, sexual orientation, gender identity, and other classifications protected by law. Accommodations through the application process can be requested via email to the recruiting team.
Please note that the company does not engage with recruitment agencies for this position.
Jun 23, 2025
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Jun 19, 2025
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