Legal Staff Other in Atlanta, GA

Law Firm

Atlanta, GA

Legal Staff Other in Atlanta, GA

Legal Staff

1-3 yrs required

No

Job Title: Operations Support Specialist

Job Responsibilities:
As an Operations Support Specialist at the law firm, you will fulfill a versatile role aimed at providing hands-on support across various crucial operational areas within the firm, including Reception, Mailroom, Facilities, and IT/Logistics. This position is essential for maintaining service continuity, enhancing internal efficiency, and supporting the firm’s long-term operational objectives. Key responsibilities include:

Reception & Administrative Support:
- Provide backup coverage for front desk operations, including greeting clients and answering phones.
- Retrieve and deliver checks from Reception to Accounting throughout the day.
- Assist with scheduling, scanning, and document routing as needed.

Mailroom Operations:
- Receive, sort, and distribute incoming USPS, FedEx, and UPS mail daily.
- Prepare outgoing mail and assist with high-volume scanning and printing tasks.
- Print Letters of Representation (LORs), provider checks, and other legal documents.
- Scan Workers’ Compensation (WC) and Personal Injury (PI) mail to virtual assistants.
- Maintain daily mail count logs and organize mail by department.
- Manage postage supplies and maintain postage label records.

Facilities & IT Support:
- Monitor and restock supplies across operational floors and client-facing areas.
- Assist with light facilities tasks such as tidying shared spaces and checking supply closets.
- Shadow and cross-train with Facilities/IT lead to ensure knowledge continuity.
- Reset employee access credentials and assist with basic IT troubleshooting.
- Install/uninstall applications requiring administrative credentials.
- Support maintenance and minor repairs of printers and scanners.

Education and Experience Information:
- High school diploma or equivalent required; associate degree preferred.
- Bilingual (English/Spanish) strongly preferred.
- Prior experience in administrative, mailroom, or facilities support roles is a plus.
- Strong organizational and multitasking skills.
- Basic technical proficiency and willingness to learn IT support tasks.
- Excellent communication and customer service skills.

Salary Information:
While specific salary details are not provided, the law firm offers a competitive salary and benefits package, which includes medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.

Why Join the Law Firm?
The law firm is committed to fostering an environment of professional growth and cultural integrity. The firm values collaboration, encourages career development, and provides the necessary resources for success. By investing in the well-being and success of its team, the law firm ensures that it can provide the best legal representation for its clients. Benefits of working at the law firm include:

- Professional Development: Opportunities for mentorship, ongoing training, and taking on increasing responsibilities.
- Purpose-Driven Culture: A commitment to standing up for those who need it most and ensuring justice for those suffering from injury and loss.
- Teamwork & Support: A collaborative environment where every team member is valued and plays a key role in the firm’s success.

Desired Outcomes for Success:
- Meet with your team and establish a goal using the SMART criteria (Specific, Measurable, Achievable, Realistic, and Timely).

Find Purpose and Growth at the Law Firm:
The law firm is not just a place to work; it's a place where employees find purpose in their work and growth in their careers. With a focus on client care and professional excellence, the law firm provides its attorneys with the tools and support needed to succeed. The firm believes that treating staff with respect, fostering a culture of growth, and providing resources to achieve their fullest potential are essential. If you are passionate about justice, driven to succeed, and ready to advance your legal career, the law firm welcomes you to join its team.