Legal Staff Accounting/Finance in Baltimore, MD

Law Firm

Baltimore, MD

Legal Staff Accounting/Finance in Baltimore, MD

Legal Staff

Min 3 yrs required

No

Job Title: Ebilling Specialist

Job Responsibilities:
As an Ebilling Specialist at the law firm, you will be responsible for supporting the full eBilling cycle, working closely with both Legal Support Services and Accounting teams. Your duties will include:
- Proofreading and submitting new matters and timekeeper rates to clients.
- Obtaining and maintaining outside counsel billing guidelines on e-Billing clients.
- Providing cohesive eBilling support for both direct and indirect assignments.
- Performing duties for less complex . and global clients, ensuring proficiency with electronic billing and systems.
- Reviewing new eBilled matters and rates to be submitted to clients.
- Following up on open items until resolution and escalating as necessary.
- Fielding eBilling inquiries and ensuring strong attention to detail.
- Gathering and submitting documentation required to onboard new eBilling clients, including submitting the first invoice to ensure successful submission.
- Researching and resolving electronic billing rejections on technical and format issues versus billing-related issues, initiating troubleshooting support and escalations.
- Maintaining client account assignments and updating outside billing guidelines on assigned eBilled clients.
- Ensuring all tasks for assigned clients are entered in billing and eBilling systems in accordance with the firm and client guidelines.
- Acting as a subject matter expert on assigned clients.
- Assisting the team with projects and e-bill tasks as needed.
- Updating restrictions on time entry according to guidelines in the time entry program (Intapp Terms).
- Tracking and resolving tickets assigned by the eBilling service desk daily and meeting SLAs.
- Managing workflow through developing and utilizing best practices, prioritizing work duties effectively, and utilizing all resources available to complete work.
- Maintaining weekly updated notes on new matters and new implementations.
- Liaising with internal support teams to develop learning and experience for taking on more complex client assignments.
- Performing projects and other duties as assigned.

Education and Experience Information:
Minimum Education:
- High School Diploma

Preferred Education:
- Bachelor’s Degree in Accounting, Finance, or a similar field

Minimum Years of Experience:
- 3 years of prior experience in legal e-billing, law firm administration roles, or comparable professional service-oriented hourly billing, or formal training/certifications in legal back-office operations.

Desired Skills:
- Strong communication and interpersonal skills to interact with clients, billing timekeepers, and business professionals.
- Ability to work effectively and collaboratively in a fast-paced environment.
- Accurate proofreading and strong attention to detail.
- Ability to work independently and manage time efficiently.
- Active listening skills for both positive and critical feedback.
- Adaptability to client needs.
- Eagerness to develop and achieve scope and requirements for advanced roles and responsibilities.
- Strong computer skills, including proficiency in Excel and accounting systems, Aderant, Billblast, and eBilling vendor sites preferred.

Salary Information:
The firm's expected hiring range for this position is - per hour, depending on the candidate’s geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also depend on other factors including the candidate’s experience, skills, educational and professional background, and overall qualifications. The law firm offers a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).

Additional Information:
- The position offers a hybrid work schedule and can be based in any of the law firm’s . offices.
- The role involves sedentary work with occasional physical demands.
- The work environment may include a hybrid work arrangement, subject to coordination with the hiring manager or supervisor.
- The job description is not exhaustive and may be modified at the firm’s discretion.
- Applicants must apply online, and no immigration sponsorship is available for this position.
- The law firm is an equal opportunity employer, considering applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.