Job Title:
Director, Regional Claims Advocacy
Job Responsibilities:
- Design, develop, and manage a comprehensive property & casualty claims management practice to service existing clients, account teams, and assist in securing new clients.
- Function as part of an overall account management team and manage claims staff on both a regional and/or national basis.
- Generate claims advocacy solutions for a wide range of customers on a multi-line basis.
- Operate on a holistic, multi-disciplinary risk management platform philosophy to identify and analyze critical issues, implementing or recommending solutions.
- Assist in the marketing, coordination, and delivery of claims management services to clients and prospects.
- Establish best practices, including standard claims services, assigned adjusters, investigators, defense counsel, and others by carrier for all company clients.
- Establish relationships at the highest level in each claims organization locally and regionally to influence best outcomes.
- Design and draft complex claims strategy and coverage positions for large complex construction claims.
- Utilize interdisciplinary knowledge of coverage, claims, and safety to articulate to top-level management to influence positive results.
- Oversee litigation management strategies on behalf of carrier partners and clients.
- Manage claims staff, including motivating/mentoring staff, providing employee training and development, conducting performance reviews, and performing disciplinary action as appropriate.
- Comply with agency management system data standards and data integrity by entering and maintaining complete and accurate information.
- Perform other duties as assigned.
Education and Experience Information:
- Juris Doctorate preferred.
- Twelve (12) or more years of related work experience in brokerage or carrier roles.
- Possession of CPCU, AIC, and/or ARM preferred.
- Valid Fire and Casualty Broker – Agent license required.
- In-depth knowledge of all commonly encountered property and casualty insurance coverage and risk management concepts and techniques.
Skills:
- Excellent verbal and written communication skills.
- Excellent leadership, problem-solving, and time management skills.
- Advanced analytical skills.
- Excellent planning, organizational, and prioritization skills.
- Proficiency in Microsoft Office products.
Salary Information:
- Pay Type: Salary
- Minimum Hiring Rate: $175,
- Maximum Hiring Rate: $200,
The company is committed to providing comprehensive, high-quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. The company is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected status.
