Administrative Assistant – Business Development Devon, PA Intake Specialist in Devon, PA

Law Firm

Devon, PA

Administrative Assistant – Business Development Devon, PA Intake Specialist in Devon, PA

Law Firm Non Legal Department

1-3 yrs required

No

Job Title: Intake Specialist

Job Responsibilities:
The Intake Specialist will be responsible for working as part of a cohesive team to intake prospective new cases and schedule first fact-gathering calls for the data privacy practice at the law firm. The role is a full-time position eligible for benefits, with an approximate daily schedule of 11:30 am to 8:30 pm Eastern Time, including a one-hour unpaid lunch break. Some flexibility with location may be considered, but applicants must reside in either the Pacific or Mountain time zone. Key responsibilities include:

- Intake new cases, open and close files
- Answer incoming calls and ask a series of set questions to collect and compile incident data, determining the best course of action for the client
- Maintain complex calendars
- Communicate directly with internal and external customers
- Draft and finalize professional correspondence
- Triage email communications
- Perform electronic filing of documents and electronic communications
- Collaborate and support the team to provide responsive customer service
- Perform other administrative tasks as assigned

Education and Experience Information:
The position does not specify particular educational qualifications, but it requires a set of skills and qualifications, including:

- Ability to perform multiple tasks simultaneously in an interrupt-driven work environment with demanding time frames
- Effective communication skills, both orally and in writing
- Strong interpersonal skills
- Understanding of databases
- Strong, accurate typing and formatting skills
- High level of organization with a desire to learn and apply new concepts/skills continually
- Effective time management skills to balance workload of partner and associate attorneys, efficiently prioritizing requests
- Ability to work independently or collaboratively with team members
- Good analytical skills
- Ability to resolve issues quickly and efficiently
- Strong organizational skills and attention to detail
- ProLaw experience is a plus
- Demonstrated proficiency in computer software applications, including MS Office (Word, Excel, and PowerPoint) and Outlook for calendaring meetings and events, with the ability to learn and use other applications such as ProLaw
- Ability to adhere to standardized inter-department processes efficiently and accurately
- Ability to represent a positive and professional image
- Must have the highest integrity, including the ability to treat confidential information appropriately

Salary Information:
The text does not provide specific salary information for the Intake Specialist position. However, it mentions that the law firm pays very competitively in the market and offers a full benefits package, including accrued time off, paid maternity and paternity leave, and a generous 401(k) program.

Additional Information:
Applicants are encouraged to submit a resume and a cover letter through the law firm's online portal. The law firm is an Equal Opportunity Employer and values diversity. They are not accepting resumes from search firms for this position, and relocation assistance is not provided. Applicants must be authorized to work in the United States of America.

Jul 17, 2025
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