Title
Legal Assistant, Default Chronologies
Job Responsibilities
The Legal Assistant, Default Chronologies at the law firm is responsible for preparing a legal report that provides a concise, factual, and informative summary of the foreclosure process. This role requires maintaining a daily workload to meet all client and regulatory requirements, with work distributed among team members for completion each day. Key responsibilities include:
- Completing daily workload and ensuring all prepared chronologies for clients adhere to governing work rules, client procedures, and service level agreements.
- Handling and ensuring all escalations, and corresponding with attorneys, sales, and clients on issues to be included in the chronologies within applicable timeframes.
- Ensuring that all chronology reports are sent to the requestor via the Lender system.
- Responding to client inquiries via phone, email, and lender systems regarding additional details about the chronologies.
- Assisting with maintaining workflow timeliness through investor prioritization, including standard and RUSH items, to maximize compliance with client service level agreements.
- Staying informed of client changes and updates, and taking appropriate action as required.
- Staying informed of CFPB changes and state regulatory changes.
- Performing other duties as required.
Education and Experience Information
The position requires the following education and experience:
- A Bachelor's degree is preferred, some college is required, and a high school diploma is mandatory.
- A minimum of 1+ years of mortgage servicing experience.
- A minimum of 1+ years of foreclosure experience is preferred.
Additional requirements include:
- Knowledge of real estate/loan documents.
- Strong working knowledge of default services, including foreclosure, eviction, and bankruptcy.
- Excellent organizational and time management skills.
- Strong effective verbal, written, and communication skills.
- Demonstrated strong leadership and people skills.
- Ability to independently solve complex problems.
- Ability to work under pressure and meet deadlines.
- Accurate problem-solving skills and analytical skills with the ability to make swift, sound judgments.
- Capable of working independently under fast-paced conditions with changing priorities.
- Must be adaptable to new situations.
- Positive and innovative leadership skills.
- Must feel at ease working with senior management.
- Proficiency in Microsoft Office (Word and Excel) and business Skype.
- Knowledge of LoanSphere BK/FC, Clarifier, Vendorscape, and Tempo systems is preferred.
Salary Information
The pay range for the Legal Assistant, Default Chronologies position is between $20 to $23 per hour.
This is a non-exempt, full-time position, and applications are currently being accepted.
