Title
Bankruptcy Quality Control Coordinator
About the Organization
Law firm has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first.
Equal Employment Opportunity Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Diversity, Equity, & Inclusion
In principle and in practice, the law firm values and seeks inclusion and diversity within our community. The law firm is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity, and experience.
Job Responsibilities
The primary responsibilities of the Bankruptcy Quality Control Coordinator include, but are not limited to:
- Performing quality control reviews wherever there is an identified need.
- Reviewing and responding to scorecards; troubleshooting, elevating, and/or coordinating remediation as needed.
- Acting as the primary author of department Standard Operating Procedures (SOPs).
- Monitoring and tracking portfolio timelines and quality adherence.
- Assisting with reports/document development tickets as needed.
- Acting as the primary handler/coordinator of alerts received from clients, ensuring full implementation.
- Ensuring appropriate and inclusive implementation of all updates/changes.
- Acting as the primary liaison with department affiliates.
- Conducting trainings and/or meetings as needed to meet department quality standards/goals.
- Providing initial boarding/training of new employees.
- Performing all duties and responsibilities in a timely and effective manner in accordance with company policies and client directives to achieve overall company goals.
- Keeping immediate superiors fully informed of problems or unusual matters of significance and taking prompt corrective action where necessary or suggesting alternative actions.
- Embodying professional comradery, community, and communication.
- Attending and participating in meetings with internal and external parties.
- Performing any and all other duties as assigned.
Position Requirements
To be considered for the position of Bankruptcy Quality Control Coordinator, candidates must meet the following requirements/preferences:
- Possess 5+ years of creditor rights default law firm bankruptcy experience.
- Have comprehensive knowledge of servicer clientele expectations and bankruptcy operational procedures.
- Have a knowledge base spanning across a wide array of systems, court and client nuances, bankruptcy forms, referral types, processes, procedures, etc.
- Exhibit polished and professional written and verbal communication skills.
- Be a proficient user of Microsoft Word and Excel.
- Have experience in database management.
- Demonstrate the ability to closely follow quality standards.
- Be capable of effectively training others.
- Be capable of effectively collaborating with others to meet business objectives.
- Possess keen instincts and an eye for detail.
Exempt/Non-Exempt
Exempt
Full-Time/Part-Time
Full-Time
Location(s)
The position is available at various law firm offices including but not limited to locations in Atlanta, Birmingham, AL, Brentwood, Charleston, Charlotte, Cincinnati, OH, Columbia, Connecticut, Fairfax, VA, Ft. Lauderdale, Indianapolis, King of Prussia, Maine, Massachusetts, Memphis, Michigan, New Jersey, Newport News, VA, Philadelphia, PA, Plainville, Portland, Raleigh, Rhode Island, Richmond, VA, Rockville, South Burlington, Tampa, Texas, Vermont, Virginia Beach, Wilkesboro, Wilmington, Winston-Salem, Alexandria, Arizona, Baltimore, Knoxville, and Pittsburgh.
Shift
First
This position is currently accepting applications.
