Legal Staff Paralegal in Alpharetta, GA

Law Firm

Alpharetta, GA

Legal Staff Paralegal in Alpharetta, GA

Legal Staff

No

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Paralegal The candidate will be working on a social security case from start to finish. This includes opening the file, corresponding with Social Security, filing documents with Social Security, managing the case, maintaining client communication and following up on fees. The Case Manager is responsible for tracking and creating reports, also assisting the legal team with other projects and assignments as needed. 3 years experience as a Paralegal or Case Manager in a Social Security disability practice. A Bachelor's Degree. Excellent customer service, communication and listening skills. Strong proficiency with Microsoft Office applications and case management software (Prevail is a plus). The ability to respond to difficult clients with kindness, patience and professionalism. Bilingual (English/Spanish) is a plus. Communicate with clients to ensure all appropriate initiating documentation is complete and received in a timely manner. Routinely interact with Social Security employees to provide information pertinent to the processing of the claim as well as to perform status checks. Regularly communicate with clients to keep them abreast of the status of their case. Ensure that all pertinent information is shared between clients and attorneys. Exercise excellent time-management and organization skills, as well as the ability to work productively under tight deadlines. Assist office support staff with daily office tasks.