Legal Staff Other in San Diego, CA

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Law Firm

San Diego, CA

Legal Staff Other in San Diego, CA

Legal Staff

Min 5 yrs required

No

Job Title: Knowledge Management Solutions Product Manager

Job Responsibilities:
- Manage and optimize the firm's Knowledge Management (KM) applications, including precedent banks and intranet systems.
- Plan and oversee KM application projects from the planning and discovery phases through implementation, deployment, and post-production support.
- Collaborate with legal departments, practice groups, and administrative teams to ensure effective knowledge sharing and utilization.
- Partner with Procurement and Project Management teams for projects and KM applications.
- Maintain relationships with third-party professional services for KM projects and applications.
- Implement best practices in legal KM to enhance the firm's capabilities.
- Provide technical support for KM applications.
- Work with the Director of Knowledge Solutions and Knowledge Management attorney(s) to develop and implement training programs to drive user adoption of KM tools and processes.
- Monitor and analyze the performance of KM applications and recommend improvements.
- Develop and maintain product roadmaps to ensure alignment with business goals and user needs.
- Conduct market research and competitive analysis to identify trends and opportunities for innovation.
- In consultation with the Managing Director of Knowledge Management and the Director of Knowledge Solutions, define and prioritize product features and requirements, ensuring alignment with business objectives.
- Oversee the development and deployment of new features and enhancements, ensuring timely delivery and high-quality outcomes.
- Use data analytics to measure product performance, user engagement, and satisfaction, and make data-driven decisions for continuous improvement.
- Ensure compliance with relevant data privacy and security regulations in the management of KM applications.

Education and Experience Information:
- Bachelor’s degree or any combination of experience, education, or training that demonstrates the ability to perform the duties of the position.
- Minimum of five (5) years of proven experience in KM and practice support, with particular success in databases, intranets, portals, search engines, collaboration tools, and document management systems.
- Experience with user experience (UX) design principles and tools such as Sketch, Figma, or Adobe XD.
- Experience with change management and user adoption strategies.
- Experience in a large law firm is beneficial.

Salary Information:
- Compensation is dependent on several factors, such as position, location, education, training, and/or experience.
- Hiring Salary Range: $135, - $155,

Additional Information:
- This position is full-time and was posted recently.
- The position description outlines the general content and requirements for the performance of the job, with the understanding that additional duties and responsibilities may be assigned as determined by business needs.
- The position description does not constitute a written or implied contract of employment.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The law firm adheres to a policy of equal opportunity in employment decisions, including hiring, promotion, transfer, demotion, evaluation, compensation, and separation, without regard to various protected classifications.
- The firm will comply with any applicable city or state workplace mandates in effect regarding Covid-19.
- By applying for this position, candidates agree to the processing of their Personal Information according to the firm's Worker and Applicant Global Privacy Notice.

Jun 12, 2025
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