Law Firm
Portland, OR
Legal Staff Other in Portland, OR
Legal Staff
Min 5 yrs required
No
Job Title: Knowledge Management Solutions Product Manager
Job Responsibilities:
- Manage and optimize the firm's Knowledge Management (KM) applications, including precedent banks and the intranet.
- Plan and oversee projects related to KM applications from inception to deployment and post-production support.
- Collaborate with legal departments, practice groups, and administrative departments to promote effective knowledge sharing and utilization.
- Partner with Procurement and Project Management teams as necessary for projects and KM applications.
- Maintain relationships and partnerships with third-party professional services for projects and KM applications.
- Implement best practices in legal KM to enhance the firm's capabilities.
- Provide technical support for KM applications.
- Work with the Director of Knowledge Solutions and Knowledge Management attorney(s) to develop training programs to encourage user adoption of KM tools and processes.
- Monitor and analyze the performance of KM applications, recommending improvements.
- Develop and maintain product roadmaps, ensuring they align with business goals and user needs.
- Conduct market research and competitive analysis to identify trends and opportunities for innovation.
- In consultation with the Managing Director of Knowledge Management and the Director of Knowledge Solutions, define and prioritize product features and requirements, ensuring alignment with business objectives.
- Oversee the development and deployment of new features and enhancements, ensuring timely delivery and high-quality outcomes.
- Use data analytics to measure product performance, user engagement, and satisfaction, making data-driven decisions for continuous improvement.
- Ensure compliance with relevant data privacy and security regulations in the management of KM applications.
Education and Experience:
- Bachelor’s degree or any combination of experience, education, or training that demonstrates the ability to perform the duties of the position.
- Minimum of five (5) years of proven experience in KM and practice support, with particular experience and success in databases, intranets, portals, search engines, collaboration tools, and document management systems.
- Experience with user experience (UX) design principles and tools such as Sketch, Figma, or Adobe XD.
- Experience with change management and user adoption strategies.
- Experience in a large law firm is beneficial.
Salary Information:
- Compensation is dependent on several factors, such as position, location, education, training, and/or experience.
- Hiring Salary Range: $135, - $155,
Jun 12, 2025
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