Workplace Experience Host in Boston, MA

Law Firm

Boston, MA

Workplace Experience Host in Boston, MA

Law Firm Non Legal Department

Min 2 yrs required

No

Job Title: Workplace Experience Host

Job Responsibilities:
The Workplace Experience Host plays a vital role within the law firm's Workplace Experience team, ensuring a welcoming and professional environment for all personnel and external visitors. Key responsibilities include:
- Greeting all personnel and external visitors warmly and professionally.
- Anticipating guest needs by understanding in-office services and work areas.
- Providing first-line technology assistance, ensuring audiovisual equipment is functional and ready in advance, including computers, phones, microphones, docking notebooks, connecting peripherals, and offering first-level videoconferencing support.
- Collaborating with the Workplace Experience 24/7 team to maintain Workplace Experience and other relevant inbox communication.
- Executing various support tasks such as booking conference rooms and visitor offices, ordering taxis, logging or handling minor repairs, print and mail support, HVAC adjustment inquiries, accessing card loans, and ordering supplies.
- Protecting and maintaining highly sensitive, confidential, privileged, financial, and proprietary information that the law firm retains.

Education and Experience Information:
- A high school diploma or an equivalent is required.
- A minimum of two years of experience in hospitality or customer service management is necessary.

Salary Information:
The salary range for the Workplace Experience Host position is between USD $60, and USD $63, per year.

Benefits & Additional Information:
Successful candidates will be offered an outstanding career opportunity and a welcoming environment, along with a generous total compensation package that includes bonuses awarded based on individual and firm performance. Eligible employees can participate in the law firm's comprehensive benefit program, which includes:
- Healthcare, life, and disability insurance.
- A generous 401k plan.
- At least 11 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure.
- Well-being programs, including mental health services, mindfulness and resiliency, medical resources, well-being events, and more.
- Professional development programs.
- Employee discounts.
- Affinity groups, networks, and coalitions for lawyers and staff.

The law firm is an equal opportunity employer and prohibits discrimination against any employee or applicant for employment on various bases, including race, color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status, gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Legal Information:
In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Violations of this law may result in criminal penalties and civil liability, including fines and statutory damages of $500 for each violation.

Candidates are encouraged to review their rights under . employment laws.