Legal Staff Other in Columbia, SC

Law Firm

Columbia, SC

Legal Staff Other in Columbia, SC

Legal Staff

Min 5 yrs required

No

Title
Bankruptcy Quality Control Coordinator

Job Responsibilities

- Directly responsible for performing quality control reviews wherever there is an identified need.
- Review and respond to scorecards; elevate, troubleshoot, and/or coordinate remediation as/if needed.
- Act as primary author of department SOPs.
- Monitor and track portfolio timeline and quality adherence.
- Assist with reports/document development tickets as needed.
- Act as primary handler/coordinator of alerts received from clients, through full implementation.
- Ensure appropriate and inclusive implementation of all updates/changes.
- Act as primary liaison with department affiliates.
- Conduct trainings and/or meetings as needed to meet department quality standards/goals.
- Provide initial boarding/training of new employees.
- Perform all duties and responsibilities in a timely and effective manner in accordance with company policies and client directives to achieve overall company goals.
- Keep immediate superiors fully informed of problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative action(s) which may be taken.
- Embody professional comradery/community/communication.
- Attend/Participate in meetings with internal/external parties.
- Any/All other duties assigned.

Education and Experience Information

- 5+ years of creditor rights default law firm bankruptcy experience.
- Comprehensive knowledge of servicer clientele expectations and bankruptcy operational procedures.
- Knowledge spanning across a wide array of systems, court and client nuances, bankruptcy forms, referral types, processes, procedures, etc.
- Polished and professional written and verbal communication skills.
- Proficient user of Microsoft Word and Excel.
- Database management experience.
- Ability to closely follow quality standards.
- Ability to effectively train others.
- Ability to effectively collaborate with others to meet business objectives.
- Keen instincts and eye for detail.

Salary Information

The text does not provide specific information about the salary for this position.

The position is full-time and exempt, and applications are currently being accepted.