Legal Staff Information Technology in Indianapolis, IN

Law Firm

Indianapolis, IN

Legal Staff Information Technology in Indianapolis, IN

Legal Staff

6-6 yrs required

No

Job Title: Senior Systems and Cloud Engineer

Job Responsibilities:
The Senior Systems and Cloud Engineer is tasked with maintaining and administering the law firm’s cloud services, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS), alongside managing the hardware and virtual infrastructure such as servers, appliances, server-based applications, and security devices. This role is crucial for achieving secure, high availability and performance of various business applications. The responsibilities include:

- Collaborating with the engineering team to develop, implement, optimize, and maintain cloud-based solutions.
- Deploying and migrating services to the cloud while educating teams on new cloud initiatives.
- Ensuring the security of the cloud infrastructure through planning, designing, installing, configuring, maintaining, administering, supporting, and optimizing cloud solutions and services.
- Working within a team environment to support other IT personnel and end users.
- Applying knowledge and experience to maintain a secure, high-functioning environment.
- Ensuring smooth operations through critical thinking, troubleshooting, and resolution of issues.
- Regularly reviewing and improving existing systems and deploying new solutions.
- Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions.
- Maintaining cloud infrastructures according to best practices and firm security policies.
- Analyzing new and existing public cloud services to create solutions that meet stakeholder requirements and standards.
- Analyzing and implementing configuration changes and assisting in the design of cloud-related solutions to meet both functional and technical requirements.
- Modernizing architecture and core technologies using cloud services and solutions.
- Designing and implementing secure, scalable, and innovative solutions to meet firm requirements.
- Creating and updating applicable technical documentation.
- Identifying and resolving infrastructure vulnerabilities and application deployment issues.
- Ensuring efficient functioning of data storage and processing functions in line with firm security policies and best practices in cloud security.
- Designing and maintaining servers and appliances, including email, file, print, database, document management, directory services, and backup servers.
- Creating, administering, and maintaining end-user network and system accounts, permissions, and access rights.
- Designing hardware and software solutions and troubleshooting and resolving related problems.
- Providing regular and on-call technical support for cloud services, network, hardware, and software issues.
- Recommending, scheduling, and performing improvements, upgrades, patches, and repairs in accordance with established change management processes.
- Developing, implementing, and maintaining procedures for systems and network administration.
- Collaborating with other team members on optimal network design topologies and configurations.
- Supporting research, development, and implementation of networking projects and new technology installations.
- Performing system and data backups and recovery, and assisting in the development and maintenance of business continuity, disaster recovery, and incident response plans.
- Preparing, maintaining, and adhering to procedures for logging, reporting, testing, and monitoring network performance.
- Performing additional IT-related tasks as necessary, including user- and desktop support functions.
- Staying current with industry trends.

The employee must be able to perform all essential job duties and responsibilities satisfactorily with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship.

Education and Experience Information:
- 6 years or more of relevant work experience.
- 3 years or more of experience in the field of cloud computing.
- Bachelor’s degree or Associate’s degree in a technology or business-related field preferred.
- Microsoft Azure, Google Cloud Platform (GCP), or Amazon Web Services (AWS) and/or other IT certifications preferred.
- Extensive working knowledge of Cloud technologies such as Azure, GCP, or AWS.
- Demonstrable experience designing, building, and maintaining solutions in Azure, AWS, or GCP.
- Knowledge of cloud monitoring and alerting services and capabilities.
- Troubleshooting and analytical skills.
- Demonstrated, applied understanding and technical knowledge of network protocols and fundamentals.
- Demonstrable experience in developing business cases and plans aligned with industry best practices.
- Ability to solve complex technical problems and accomplish tasks with minimal supervision.
- Ability to support project team to prioritize activities and provide deliverables as planned.
- Strong understanding of problem management, change management, and IT policies, procedures, and best practices.
- Demonstrated ability to accurately perform routine and repetitive system administration tasks.
- Highly self-motivated, self-directed, and attentive to detail.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong written, oral, and interpersonal communication skills.
- Ability to present technical ideas in business-friendly and user-friendly language.
- Strong analytical, evaluative, and problem-solving abilities.
- Work may occasionally require more than 40 hours per week to perform the essential duties of the position and requires on-call availability.

Working Conditions:
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
- Occasional installation and inspection of cables in floors and ceilings.
- Lifting and transporting of moderately heavy objects (., servers) up to 50 pounds.

Equal Employment Opportunity and Diversity Statement:
The law firm is committed to equal employment opportunity in both principle and as a matter of policy. The firm will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state, and local equal employment opportunity laws.