Legal Staff Information Technology in Atlanta, GA

Law Firm

Atlanta, GA

Legal Staff Information Technology in Atlanta, GA

Legal Staff

4-8 yrs required

No

Job Title: Cloud Email Security Analyst

Job Responsibilities:
- Monitor, report, and respond to email security solutions and incidents to ensure a secure email environment.
- Manage and administer email security measures including email authentication (SPF, DKIM, DMARC), spam, virus, and content filtering, URL rewriting, and attachment scanning.
- Oversee and manage messaging systems, focusing on Microsoft Cloud Offerings such as Exchange Online, MS Exchange Online Archiving, Exchange Online Protection, Conditional Access Policies, and Teams integrations.
- Create and execute solutions implementation plans to enhance email security.
- Troubleshoot system issues and perform problem analysis to achieve resolution.
- Document procedures and standards for various target audiences to ensure clarity and consistency.
- Develop and implement access, monitoring, control, and documentation strategies to maintain security standards.
- Provide metrics for service utilization and actionable data to improve system efficiency.
- Participate in preparing and testing the disaster recovery plan to ensure system resilience.
- Monitor and implement email security measures for inbound, outbound, and partner email solutions to protect against threats.
- Consistently monitor, report, and resolve email security incidents as they arise.
- Perform incident response tasks as needed based on customer reports, information security reports, and/or email security reports.
- Provide Proofpoint Email Security Solutions for cloud and on-premises environments.
- Recommend strategies and approaches for new and developing email security risks to stay ahead of potential threats.
- Identify, track, and respond to email security threat vectors to safeguard the organization's email communications.
- Provide 24x7 response and assistance for all urgent and related responsibilities to ensure continuous protection.
- Offer subject matter expertise support to the Help Desk and end users for effective troubleshooting and resolution.
- Collaborate and partner with IT groups to promote efficient and secure services across the organization.
- Participate in after-hours on-call duties to provide support as needed.
- Perform other duties as assigned or required to support the team's objectives.
- Be comfortable interacting with firm leaders through presentations or one-on-one contact to communicate security measures and strategies.

Education and Experience Information:
- 8 years of experience in engineering within a large messaging system environment, with 4 years of experience in cloud-based messaging solutions.
- 4 years of experience supporting a large international email environment.
- Bachelor’s degree in Information Systems/Technology or equivalent experience required.
- Preferred certifications include Microsoft M365, Proofpoint, or other email security-related certifications.
- Previous experience in a law firm is highly desired.
- Direct experience managing and developing email hygiene solutions, with Proofpoint solutions experience being a bonus.
- Critical participation in enterprise-sized migration projects is required.
- Significant experience implementing email delivery and security platforms, including message/spam filtering, transport threats and vulnerabilities, intrusion detection, antivirus, and antimalware.

Technology:
- Proficiency with Windows-based software and Microsoft Word, PowerPoint, Excel, and Outlook is required.
- Deep knowledge of Microsoft Exchange Online Protection is essential.
- Demonstrated knowledge of email archiving standards and procedures, with a focus on Exchange Online Archiving.
- Demonstrated knowledge of Microsoft Azure-based tools.
- Understanding of DNS solutions such as AWS and Azure.
- Experience with Microsoft 365, with a focus on Exchange Online.

Salary Information:
- Not provided in the text.

The law firm is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics, and to the principles of non-discrimination on any protected basis.