Legal Staff Other in Sacramento, CA

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Law Firm

Sacramento, CA

Legal Staff Other in Sacramento, CA

Legal Staff

Min 1 yrs required

No

Job Title: Legal Intake Specialist

Job Responsibilities:
The Legal Intake Specialist at the law firm is responsible for providing exceptional customer service to prospective clients, primarily in the context of personal injury cases. The role involves answering phones and screening intake calls to identify potential clients. The specialist is tasked with managing daily intakes, which includes following up with potential clients to ensure they proceed with signing up with the law firm. The position requires the specialist to guide callers through the intake process, offering them the necessary help and support during an emotionally challenging time. The specialist must maintain a professional demeanor, possess strong telephone and sales skills, and demonstrate empathy and sympathy toward injured callers. This role serves as the first point of contact for individuals seeking assistance from the law firm, making it crucial to convey confidence and professionalism.

Education and Experience Information:
While the job description does not specify particular educational requirements, it emphasizes the importance of possessing exceptional telephone and sales skills. Experience in intake, particularly within the legal or insurance sectors, is implied to be beneficial. Additionally, being bilingual in Spanish and English is highly preferred, indicating that candidates with language proficiency may have an advantage.

Salary Information:
The position offers a pay range of to per hour. In addition to the base salary, there are opportunities for bonuses based on performance. The law firm provides a competitive benefits package for full-time employees, which includes health, dental, and vision insurance, as well as paid time off. Employees become eligible for the 401(k) plan after one year of employment. The benefits are accessible after the first 60 days of a 90-day probationary period.

This role is a full-time position with a day shift schedule from Monday to Friday, and work is conducted in person. The law firm emphasizes the rewarding nature of the opportunity for individuals who meet the qualifications and are committed to delivering high-quality service to prospective clients.

Jun 23, 2025
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