Legal Staff Information Technology in Cincinnati, OH

Law Firm

Cincinnati, OH

Legal Staff Information Technology in Cincinnati, OH

Legal Staff

No

Job Title:
Customer & Data Support Intern

Job Responsibilities:
The Customer & Data Support Intern will play a crucial role in providing cross-functional support to various teams including Product, Data, Sales, and Customer Success. The primary responsibilities include assisting with customer onboarding and intake processes, managing and cleansing data for monitoring purposes, and supporting research and analytics initiatives. The intern will be responsible for conducting data management and data cleansing to aid the Product and Data teams, supporting the Customer Success and Sales Team with tasks related to customer monitoring, onboarding, and intake, and partnering with cross-functional colleagues to effectively support new and existing customers through pipeline generation, research, and BIA analysis. Additionally, the intern will assist in data analytics activities and deliverables to drive efficiencies and support customer success.

Education and Experience:
Candidates are required to have a high school diploma or equivalent. This entry-level position does not specify the need for prior experience, making it suitable for individuals who are looking to start their career in a supportive, cross-functional environment.

Knowledge, Skills, and Abilities Required:
- Strong interpersonal and written/verbal communication skills
- Demonstrated passion for delivering high-quality customer service and support
- Ability to thrive in a collaborative, fast-paced, and cross-functional work environment
- Detail-oriented with a proactive approach to problem-solving and follow-through
- Willingness to occasionally work outside regular business hours, as needed
- Commitment to team success and a positive, solution-focused attitude
- Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word

Salary Information:
The text does not provide specific salary information for the Customer & Data Support Intern position.

Equal Opportunity Employer:
The law firm is committed to equal opportunity employment and does not discriminate in hiring or terms and conditions of employment based on an individual's sex (including pregnancy, childbirth, and related medical conditions), race, age, religion, national origin, ancestry, color, sexual orientation, gender identity, gender expression, genetic information, marital status, military/veteran status, disability, or any other characteristic protected by local, state, or federal law. The law firm only hires individuals authorized for employment in the United States.

Note: Candidates from certain states including VT, RI, NY, NJ, NH, MI, ME, MA, DE, CO, CT, CA, and AZ will not be considered for this role.