Court Operations Associate

Max 2 yrs required

Full-time

No

Court Operations Associate
Duties: Performs the full scope of varied court clerical work involved with Court Information System case processing. Initiates court cases. Determines processing required and takes necessary action in accordance with court rules and procedures. Reviews legal documents for completeness, accuracy, and compliance with rules. Classifies and verifies appropriate document security levels of submitted filings. Assures confidentiality in compliance with statutes and court rules. Determines proper routing of complaints, petitions, and other filings. Sends notices to parties and attorneys. Provides information regarding case outcomes, court procedures, forms and documents, and court dates over the phone, via email, in the courtroom, and at the front counter. Prepares and scans documents for electronic imaging. Schedules/reschedules court cases and contacts parties involved. Monitors cases and ensures that orders, notifications, and summons are issued. Issues subpoenas and similar processes. Schedules and attends court hearings. Receives payments and processes financial transactions. Performs financial activities within the office. Performs other duties as assigned.

Job #07466

Qualification and Experience Qualifications: High school diploma or equivalent. 0-2 years’ experience as a court clerk or in the legal field, or an equivalent amount of experience in a highly technical field with a customer service focus. Ability to establish and maintain positive and effective working relationships with others. Excellent customer service and interpersonal skills, including the ability to de-escalate difficult customer interactions. Ability to work respectfully with people from diverse backgrounds, both as customers and co-workers. Ability to read and comprehend rules, statutes, and legal documents of varying type and complexity. Demonstrated accuracy in work product, with an emphasis on accurately serving members of the public. Ability to remain flexible and adaptable to change including assignments, procedures, and new initiatives. Ability to be self-directed, organized, and work with little supervision. Ability to make independent judgments and decisions. Ability to multitask and prioritize work duties, pay attention to detail, work well under pressure, and work in a high volume, fast paced environment. Ability to communicate effectively orally and in writing. Skilled in the operation of a personal computer and computer programs. Must have a reliable attendance and punctuality record. Preferred qualifications: Paralegal or Associate’s degree, or Bachelor’s degree in Criminal Justice, Political Science, Business Administration, or a related field. Considerable knowledge of court procedures, policies, and records management. Experience working with the Court Information System. Willingness to be a team member who is skilled, efficient, flexible, motivated, and positive. Well organized, detail oriented, and analytical.

Legal