Law Firm

West Palm Beach, FL, United States

Legal Staff Other in West Palm Beach, FL

Legal Staff

Min 5 yrs required

No

H1: Process Improvement Coordinator (Hybrid) at Law Firm
H2: Join Our Team and Make a Difference in Legal Practice Efficiency

Summary:

The Process Improvement Coordinator at our law firm will play a crucial role in identifying and implementing process improvements for our legal practice. This hybrid position will involve utilizing technology and data to optimize processes, reduce risk, and increase efficiency across practice groups. The ideal candidate will have strong analytical and project management skills, as well as a background in the legal industry.

Responsibilities:

- Analyze current processes and identify areas for improvement
- Lead the design, development, and implementation of process improvement initiatives
- Collaborate with stakeholders to gather input and ensure alignment with improvement goals
- Document processes and analyses for communication and training purposes
- Work with the Knowledge & Innovation team to analyze data and make informed decisions
- Implement key performance indicators (KPIs) to track process performance
- Identify opportunities for process improvement related to specific clients and matters in collaboration with the Pricing/LPM team
- Identify and implement technology solutions to improve workflows
- Prepare reports and presentations on improvement initiatives
- Monitor process performance and provide training and support for successful implementation
- Act as a liaison between teams to ensure cohesive efforts
- Assist in change management strategies and lead workshops and meetings to gain buy-in for process changes
- Communicate changes effectively and address concerns and resistance
- Monitor the impact of changes and adjust as needed
- Prepare regular reports for senior management on achievements and challenges
- Identify and mitigate risks associated with process changes
- Complete special projects and duties as assigned

Qualifications:

- Bachelor's degree in business administration, project management, operations management, or a related field
- 5+ years of experience in business process management and project management
- Strong understanding of process improvement methodologies such as ITIL, PMBok, Lean Six Sigma, BPMN, or similar frameworks
- 5+ years of experience in the legal industry
- PMP certification preferred

Benefits:

- Generous paid time off and eleven paid holidays per year
- Time off for bereavement or jury duty
- Paid leave for new parents
- Comprehensive medical, dental, and vision plans including coverage for domestic partners
- Life and AD&D insurance, short and long term disability insurance
- Tax-advantaged accounts for health care expenses, including FSA or HSA
- FSA for dependent care
- Supplemental AFLAC policies for medical care
- Excess liability coverage
- Health advocacy services and behavioral health and counseling resources for all family members
- 401(k) and profit sharing
- Pre-tax transit and parking program
- Backup care for children and adults
- Senior care planning support
- Resources for individuals with developmental disabilities and their caregivers

Salary Information:

- New York State: $70,600 - $127,200/year
- New York City: $84,800 - $127,200/year

Note: Salary ranges may vary by location and individual qualifications and experience.

Holland & Knight is an Equal Opportunity Employer and is committed to hiring and retaining a diverse workforce. We value individuals of all backgrounds and make decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal information collected from applicants will be used for the purpose of processing the application and may include name, address, phone numbers, email, Social Security Number, and signature. Further information may be collected with consent for a background check, including criminal background, employment, and certifications. For more information on our privacy policies, please visit our Legal Information Portal.

Join our team at Holland & Knight and make a difference in the efficiency of our legal practice. As the Process Improvement Coordinator, you will play a critical role in identifying and implementing process improvements to drive optimization, risk reduction, and efficiency. This hybrid position will involve utilizing technology and data to streamline processes and workflows across practice groups. If you have a strong background in process management and a passion for the legal industry, we encourage you to apply for this exciting opportunity.

Responsibilities:

- Analyze current processes and identify areas for improvement
- Lead the design, development, and implementation of process improvement initiatives
- Collaborate with stakeholders to gather input and ensure alignment with improvement goals
- Document processes and analyses for communication and training purposes
- Work with the Knowledge & Innovation team to analyze data and make informed decisions
- Implement key performance indicators (KPIs) to track process performance
- Identify opportunities for process improvement related to specific clients and matters in collaboration with the Pricing/LPM team
- Identify and implement technology solutions to improve workflows
- Prepare reports and presentations on improvement initiatives
- Monitor process performance and provide training and support for successful implementation
- Act as a liaison between teams to ensure cohesive efforts
- Assist in change management strategies and lead workshops and meetings to gain buy-in for process changes
- Communicate changes effectively and address concerns and resistance
- Monitor the impact of changes and adjust as needed
- Prepare regular reports for senior management on achievements and challenges
- Identify and mitigate risks associated with process changes
- Complete special projects and duties as assigned

Qualifications:

- Bachelor's degree in business administration, project management, operations management, or a related field
- 5+ years of experience in business process management and project management
- Strong understanding of process improvement methodologies such as ITIL, PMBok, Lean Six Sigma, BPMN, or similar frameworks
- 5+ years of experience in the legal industry
- PMP certification preferred

Benefits:

- Generous paid time off and eleven paid holidays per year
- Time off for bereavement or jury duty
- Paid leave for new parents
- Comprehensive medical, dental, and vision plans including coverage for domestic partners
- Life

Legal