Legal Staff Other in Boston, MA

Min 5 yrs required

No

Law Firm Seeking Process Improvement Coordinator (Hybrid) for Legal Practice Optimization

Salary: $70,600 - $127,200/yr (New York), $84,800 - $127,200/yr (New York City)

Job Requisition ID: R4128

Full Time Position

Location: New York (West 52nd St.), Philadelphia, Operations Center - Brandon, Nashville, Orlando

Posted Today

H1: Join Our Firm as a Process Improvement Coordinator!

H2: Drive Efficiency and Automation in Legal Practice with Holland & Knight

Holland & Knight, a leading law firm, is seeking a Process Improvement Coordinator to identify, document, and implement improvements to legal practice processes and workflows. This role will play a critical role in driving process optimization, risk reduction, and efficiency by collaborating with the Practice Acceleration Team and Knowledge & Innovation team.

Key Responsibilities:

- Analyze current processes to identify inefficiencies and areas for improvement
- Lead the design, development, and implementation of process improvement initiatives
- Gather input from stakeholders to ensure alignment with improvement goals
- Document processes and analyses for effective communication and training
- Collaborate with the Knowledge & Innovation team to analyze data for decision-making
- Identify and implement Key Performance Indicators (KPIs) for tracking process performance
- Work with the Pricing/LPM team to identify opportunities for process improvement related to specific clients and matters
- Identify technology solutions to improve workflows
- Prepare reports and presentations on improvement initiatives
- Monitor process performance and provide training and support for successful implementation
- Act as a liaison between teams and assist in change management strategies
- Lead workshops and meetings to define process objectives and communicate changes effectively
- Monitor the impact of changes and adjust as needed
- Prepare regular reports for senior management on achievements and challenges
- Identify and mitigate risks associated with process changes
- Special projects and duties as assigned

Required Skills:

- Excellent analytical and problem-solving skills
- Exceptional communication and interpersonal skills
- Strong understanding of process improvement methodologies (ITIL, PMBok, Lean Six Sigma, BPMN)
- 5+ years of experience in business process management and project management
- 5+ years of experience in the legal industry

Required Qualifications & Education:

- Bachelor’s degree in business administration, Project Management, Operations Management, or a related field
- PMP Certification (preferred)

Physical Requirements:

- Ability to sit or stand for extended periods of time
- Moderate or advanced keyboard usage

Benefits:

- Generous paid time off
- Eleven paid holidays per year
- Time off for bereavement or jury duty
- Paid leave for new parents
- Comprehensive medical, dental, and vision plans including coverage for domestic partners
- Life and AD&D insurance
- Short and long term disability insurance
- Tax-advantaged accounts for healthcare expenses (FSA or HSA)
- FSA for dependent care
- Supplemental AFLAC policies for medical care
- Excess liability coverage
- Health advocacy services
- Behavioral health and counseling resources for all family members
- 401(k) and profit sharing
- Pre-tax transit and parking program
- Backup care for children and adults
- Senior care planning support
- Resources for individuals with development disabilities and their caregivers

Benefits may vary by position and office.

Holland & Knight is an Equal Opportunity Employer, committed to hiring and retaining a diverse workforce. Personal information collected from applicants will be used for the purpose of processing the application and may include name, address, phone numbers, email, Social Security Number, and signature. Further information may be collected with consent for a background check. Please visit the Legal Information Portal for **MEMBERS ONLY**SIGN UP NOW***.’s privacy policies.

Not specified.

Generous paid time off, eleven paid holidays per year, bereavement/jury duty leave, parental leave, comprehensive medical, dental, and vision plans, life and AD&D insurance, short and long term disability insurance, tax-advantaged accounts, FSA for dependent care, supplemental AFLAC policies, excess liability coverage, health advocacy services, behavioral health and counseling resources, 401(k), profit sharing, pre-tax transit and parking program, backup care for children and adults, senior care planning support, resources for individuals with developmental disabilities and their caregivers.

Not specified.

Analytical, Problem-Solving, Communication, Interpersonal, Collaboration, Project Management, Process Improvement Methodologies, Legal Industry Knowledge.

Bachelor's Degree in Business Administration, Project Management, Operations Management, or related field.

Legal