Title: Senior Network Engineer Job Responsibilities: The Senior Network Engineer reports to the Network Communications Manager and collaborates with other Technology Managers to provide technical services to IT teams, business end-users, and IT Managers. This role is integral in ensuring effective technical...
Title: Firmwide Service Desk Analyst II Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact. Escalate advanced matters as needed. - Issue Tracking & Follow-Up: Accurately document all customer interactions in...
Title: Firmwide Service Desk Analyst II (1:00 am – 9:00 am CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm. - Respond to inbound calls and emails, resolving approximately 75%...
Title: Firmwide Service Desk Analyst II (10:00 am – 6:00 pm CST) Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking &...
Title: Firmwide Service Desk Analyst II (11:00 am – 7:00 pm CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm, ensuring 24/7 technology support. - Handle approximately 90–95% of incoming...