Title: Nurse Intake Specialist Job Responsibilities: - Vet the legal claims of prospective clients. - Intake medical malpractice and nursing home claims. - Handle certain aspects of the legal intake process. - Resolve problems and handle client issues in a professional manner. - Data entry. Education and...
Title: IT Service Desk Agent Job Responsibilities - Provide frontline technical support to end-users via phone calls, email, and chat. - Respond to inquiries in a timely and professional manner. - Troubleshoot and resolve technical problems, escalating as required. - Record and document all requests...
Title: Collection Agent Job Responsibilities: - Collaborate with the collections, accounting, and legal teams to recover costs incurred on clients' disability claims. - Process credit card payments through the virtual process terminal. - Create deposit memos for checks and money orders. - Maintain payment schedules...
Title: Case Developer Job Responsibilities: - File appeals for clients promptly, ensuring compliance with the Social Security Administration's deadlines. - Assist clients with inquiries regarding their paperwork and address any other questions about the process. - Communicate effectively with the Social Security Administration concerning...
Title: Strategy and Operations Associate Job Responsibilities: - Identify bottlenecks and pain points in the Case Control Center (CCC) and other firm processes to enhance usage and drive greater efficiency. - Serve as the primary point of contact between the CCC and various...