Job Title: Customer Success Manager (Legal AI Solutions) Job Responsibilities: - Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as a trusted advisor throughout the customer journey. - Jointly create success plans with customers to deliver value and outcomes from the company's legal AI solutions. - Collaborate with customers to identify specific business challenges and design tailored workflows/use cases that deliver s
Job Title: AI Technologist - GLLF Job Responsibilities: - Join customer meetings with a Senior Sales Executive and clients to deliver vision discussions, discovery/demo. - Serve as an executive level project manager for evaluations and trials of CoCounsel Legal, providing an exceptional, white-gloved experience with a customer-obsessed mindset. - Inform and execute AI commercial strategies, including the GTM plan for all AI TR solutions such as CoCounsel Core, Westlaw Preci
Job Title: Manager, Customer Success Manager Job Responsibilities: In this role, the Manager of Customer Success will be responsible for leading a team of Customer Success Managers (CSMs) who serve customers using the company's Corporates Legal suite of products. This includes products such as CoCounsel, Westlaw, Practical Law, Legal Tracker, and HighQ. The Manager will also directly manage their own portfolio of enterprise customers. Key responsibilities include: - Leadin
Job Title: Program Manager, Editorial Strategy Job Responsibilities: - Lead program management for Process Strategy goals, focusing on simplification, standardization, efficiency, and transformation target delivery. - Reimagine AI-enabled production processes and empower continuous improvement within content pillars. - Reduce non-strategic work and lead data-driven decision-making efforts. - Create reporting and analysis frameworks and tools to support a metrics culture. - B
Job Title: Customer Success Manager (Legal AI Solutions) - Global & Large Law Firms Job Responsibilities: - Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. - Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from the company's legal AI solutions. - Transform Legal Workflows with AI: Collabor
Job Title: Customer Success Manager (Legal AI Solutions) Job Responsibilities: - **Strategic Relationships**: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. - **Customer Success Plan**: Jointly create success plans with customers to deliver value and outcomes from the company's legal AI solutions. - **Transform Legal Workflows with AI**: Collaborate with custom
Job Title: AI Product Specialist, Courts Job Responsibilities: - Support state and local court customers who have purchased a company's AI product by establishing value and mitigating risk. - Drive post-sale product adoption and usage by understanding customer needs and demonstrating the value of the company's GenAI solutions. - Collaborate closely with customers to troubleshoot product issues, educate and reeducate on correct AI product selection and use, and assist custome
Job Title: Pre-Sales Solutions Consultant, Legal Solutions Job Responsibilities: The Pre-Sales Solutions Consultant for Legal Solutions is a pivotal role within the sales team, focused on driving sales by identifying client needs and proposing suitable solutions. This role involves working with SaaS-hosted solutions like Legal Tracker and HighQ, which are designed to provide workflow, collaborative, and financial tools for Corporate Legal Departments. The consultant will als
Job Title: Open Coverage Account Executive-Legal Job Responsibilities: The Open Coverage Account Executive is tasked with establishing strong relationships with customers and providing them with appropriate solutions. Key responsibilities include: - Setting appointments with customers and demonstrating the value of company products and solutions. - Crafting proposals and developing and delivering presentations to potential clients. - Engaging in cold calling and closing sale
Job Title: Student Brand Ambassador Job Responsibilities: - Educate law students on why Company products (Westlaw, Practical Law, CoCounsel) are the leading research solutions. - Effectively utilize social media to increase awareness of the Company's brand, events, and classes. - Drive brand marketing by being approachable and influencing large target audiences. - Build professional relationships with legal writing programs, libraries, and school administrators. - Develop st
Job Title: Legal Counsel, Government - Customers & Commercial Job Responsibilities: - Review, draft, and negotiate a variety of customer-facing and partner agreements, focusing primarily on complex software (including SaaS) and information licensing agreements, re-distribution, hosting, content acquisition, consulting and professional services agreements, non-disclosure agreements, and other commercial agreements related to the sales of company products and services. - Serve
Job Title: Attorney Editor Job Responsibilities: - Legal Research, Analysis, and Writing: The Attorney Editor is responsible for creating legal information, such as headnotes, highlights, and other features. They must identify key legal issues in editorial materials and demonstrate competence in using Westlaw navigation and online research tools. - Legal Classification: The role involves classifying key attributes of a case into a proprietary hierarchy and managing and main
Job Title: Attorney Editor Job Responsibilities: As an Attorney Editor, you will be responsible for providing legal interpretation through research, analysis, and writing, which will support the development and maintenance of legal information across various media. Your key responsibilities will include: - Legal Research, Analysis, and Writing: You will create and classify legal information, including headnotes, highlights, and other editorial features. An essential part of
Job Title: Compliance Analyst Principal - Remote Job Responsibilities: The Compliance Analyst Principal is tasked with the development, implementation, and execution of the Regulatory Intelligence communication strategy. The role serves as a compliance and regulatory liaison across all business lines with internal business partners responsible for account management and their clients. Key responsibilities include: - Promoting awareness and communication of compliance and
Job Title: Senior Specialist Legal Editor, Corporate and M&A Job Responsibilities: - Write, edit, and update Practical Law resources, focusing on corporate law, business counseling, and mergers and acquisitions (M&A). - Maintain and expand expertise on a wide range of corporate and M&A topics to ensure resources reflect current legal and practice developments. - Collaborate with other editors and services for content planning, production, and peer review. - Develop expertise
Job Title: Sr. Manager, Supplier & Contract Management Job Responsibilities: The Sr. Manager, Supplier & Contract Management is a key member of the Supplier & Contract Management leadership team, tasked with ensuring the successful delivery of the company's global contracts and third-party supplier relationships. The role involves rigorous governance to maximize investment value and optimize supplier relationships. Key responsibilities include: - Ensuring the delivery of co
Job Title: HIPAA Officer & Data Regulatory Counsel Job Responsibilities: - Serve as the organization's HIPAA Privacy and Data Regulatory Counsel when acting as a Business Associate or for health plans. - Monitor and track current and emerging data protection regulations, translating legal terms into business requirements, guidance, and advice. - Assist in designing, maintaining, and implementing the Privacy Program, including drafting policies and establishing processes for
Job Title: Assistant General Counsel, Privacy Job Responsibilities: The Assistant General Counsel, Privacy, will play a critical role in leading privacy compliance efforts globally, with a primary focus on Canadian and . privacy laws and global cybersecurity regulations. Key responsibilities include: Strategic Legal Counsel & Program Leadership - Lead a team of attorneys and privacy professionals. - Collaborate with executive leadership and business segments to integrate
Job Title: Regional Manager, Sales - Legal Government Job Responsibilities: The Regional Manager, Sales for the Government business is responsible for leading and managing a sales team focused on the State and Local market. The primary responsibilities include: - Leading a team of Sales Executives and Client Executives to achieve revenue growth, sales quota achievement, and retention metrics. - Developing and implementing a comprehensive client management strategy aligned
Job Title: Attorney Editor Job Responsibilities: The Attorney Editor is responsible for writing and editing current awareness content for Westlaw Today, which serves legal practitioners across a diverse range of practice areas including bankruptcy, antitrust, corporate finance, mergers and acquisitions, securities, or related topics. Key responsibilities include: - Researching, writing, and editing high-quality legal analysis articles on developments in corporate transacti
Job Title: Pre-Sales Solutions Consultant, Legal Solutions Job Responsibilities: The Solutions Consultant plays a pivotal role within the Sales team, primarily focusing on driving sales by identifying client needs, proposing suitable solutions, and integrating into opportunity-driven sales efforts. The role involves working with SaaS, hosted solutions such as Legal Tracker and HighQ, which offer workflow, collaborative, and financial tools for Corporate Legal Departments, an
Job Title: Principal Curriculum Designer, CoCounsel Legal Job Responsibilities: - Research, write, and maintain current and practical CoCounsel legal training and certification content that is aligned with market practice, customer needs, and business objectives. - Review and synthesize content from colleagues and external experts to create training that successfully drives business transformation, AI-first mindsets, and deep CoCounsel expertise for customers and partners. -