Tax Digital Transformation, Senior Product Product Management
Position Summary
The Tax Transformation Office at Deloitte serves as a key driver in enhancing the delivery of efficient, high-value, and quality tax services to clients. As a Senior on the Transformation team, you will have the opportunity to collaborate with Tax professionals, technologists, and other key stakeholders to drive improvements across the full range of Tax market offerings. This is a unique opportunity to be part of an innovative team that is aligned with the Deloitte brand and delivers value to clients.
Responsibilities
- Project management including development and management of workplans, scope management, and timely delivery of business outcomes.
- Identification of risks, issues, and change requests, and facilitation of formal decision making.
- Engagement with Tax professionals to understand client pain points, assess opportunities, and deliver process improvements.
- Business process analysis and modeling using agile and design thinking techniques.
- Decomposition of business requirements into functional requirements.
- Collaboration throughout the technology delivery lifecycle, including system and user testing.
- Business readiness assessments, learning material preparation, and deployment planning.
- Hypercare support, pilot support, and driving adoption through change management and communication.
- Analysis of feedback and development of action plans.
- Decommission of legacy systems.
The team
The Tax Transformation Office consists of professionals from various backgrounds, including Tax Professionals, Human Capital and Technology Consultants, and other IT professionals. The team is responsible for collaborating with business and technology stakeholders to define standard client service delivery processes and standard delivery enablers, as well as design, development, and deployment of technology to enable client service delivery. Members of the team elevate Deloitte Tax Professionals by identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and enhance the digital experience for both Deloitte and clients. The team also consults and executes on a wide range of projects with a strong focus on process design, deployment, and adoption, including stakeholder analysis, communications, learning, and change management.
Qualifications
Required:
- Bachelor’s degree in business, accounting, or information technology related field.
- 3+ years of client service experience in one or more tax compliance related areas.
- Project management experience.
- Strong communication skills and a passion for process and technology improvements.
- Demonstrated ability to manage multiple priorities while delivering high-quality work within established deadlines.
- Process-driven thinking.
- Ability to travel up to 25% based on project work and phase of the delivery cycle.
- Active accreditation in one of the following: CPA, licensed attorney, enrolled agent, or technology certifications.
Preferred:
- 3+ years of digital transformation experience.
- Agile delivery and design thinking experience.
- Business process analysis and design experience.
- End-to-end technology project delivery.
- Training delivery and post-production client facing support experience.
- Strong focus on deployment, adoption, and driving change.
- Experience in defining delivery standards.
- Agile or PMP certification.
- Strong PowerPoint and Excel experience.
- Working knowledge of data management and metrics.
Salary Information
The wage range for this role takes into account a variety of factors, including skill sets, experience and training, licensure and certifications, and other business and organizational needs. The estimated range for this role is $87,010 to $161,590. This range may vary depending on geographic location and other factors. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions are based on individual circumstances.
Benefits
At Deloitte, we value our people and offer a broad range of benefits to support their well-being. These benefits include but are not limited to health insurance, retirement plans, and opportunities for professional development. Learn more about the benefits of working at Deloitte.
Our People and Culture
At Deloitte, our inclusive culture empowers our people to be themselves, contribute their unique perspectives, and make a difference both individually and collectively. We believe that diversity of thought leads to more creativity and innovation, which helps us solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our Purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and our communities. We are committed to creating trust and confidence in a more equitable society. Purpose is at the core of everything we do at Deloitte, and it defines who we are as an organization. We are focused on advancing sustainability, equity, and trust through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional Development
At Deloitte, we believe that there is always room to learn and grow, regardless of your level within the organization. We offer a variety of opportunities for our professionals to build new skills, take on leadership roles, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, we are committed to helping our professionals continue to grow throughout their careers.
Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 211828
