Law Firm
Columbus, OH
Vendor Strategy and Performance Manager in Columbus, OH
Law Firm Non Legal Department
5-7 yrs required
No
Job Title: Vendor Strategy and Performance Manager
Job Responsibilities:
Vendor Relationship Management:
- Serve as the primary contact for all external vendors, ensuring seamless integration into law firm operations.
- Set clear expectations, best practices, and accountability frameworks to maintain productive relationships.
- Monitor day-to-day vendor activities for consistency, reliability, and high service levels.
Vendor Strategy & Development:
- Evaluate new vendor opportunities based on cost, quality, and scalability.
- Negotiate terms, pricing, and service agreements in collaboration with Operations and Compliance.
- Identify and implement automation, cost-saving, and workflow optimization strategies to improve efficiency.
Performance Oversight & Reporting:
- Develop and maintain reports and dashboards to track vendor performance, KPIs, trends, and risks.
- Analyze performance data and provide actionable insights to internal stakeholders and leadership.
- Track and ensure accuracy of vendor invoicing, expenses, and costs.
Compliance, Risk Management & Governance:
- Ensure vendor compliance with contracts, regulations, and company policies.
- Collaborate with Compliance to address legal or regulatory changes and adjust vendor strategies accordingly.
- Develop exit strategies for underperforming vendors to minimize disruptions.
Cross-Functional Collaboration:
- Work with internal teams to align vendor efforts with business goals.
- Coordinate vendor activities with various departments to ensure smooth operations and provide necessary training.
- Lead regular vendor performance reviews to ensure expectations are met and identify areas for improvement.
Education and Experience Information:
- Bachelor’s degree in business, operations, supply chain management, or related field—or equivalent combination of education and experience.
- 5–7 years of experience in vendor management, purchasing, supply chain, or operations management positions.
- Proven ability to manage vendor relationships across multiple service areas or business units.
- Experience negotiating contracts and managing vendor performance, including KPIs and SLAs.
- Strong organizational, negotiation, and project management skills.
- Excellent communication skills with the ability to build effective relationships, both with internal stakeholders and external partners.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficient in Microsoft Office Suite; experience with Power BI or other reporting tools preferred.
- Comfortable developing and interpreting dashboards, KPIs, and performance metrics to drive decisions.
- Collaborative and proactive, with the ability to coordinate across teams and influence without authority.
- Familiarity with vendor platforms, contract lifecycle management, and operational tools (., case management or workflow systems).
Salary Information:
- The salary information is not provided in the text.
Schedule & Benefits:
- The team works Monday through Friday, general business hours. After a successful orientation period, a hybrid schedule is offered, allowing flexibility to work from home and in the office.
- Comprehensive benefit package includes:
- Medical, dental, and vision insurance.
- Company-paid short-term and long-term disability, as well as life insurance.
- 401(k) plan, with an employer contribution.
- Paid time off.
Additional perks:
- Paid time to volunteer in the community.
- Paid holidays.
- Casual dress code.
- The opportunity for career development and advancement.
Join the Law Firm:
At the law firm, legal expertise is blended with innovative technology to provide comprehensive legal and professional services. Since its inception in 2002, the firm has expanded its services to include residential mortgage, timeshare default services, a national bankruptcy practice, and title and closing services, reaching clients nationwide.
The culture emphasizes support, well-being, and continuous growth. Through initiatives like the Culture Council and career development programs, an environment where curiosity and collaboration thrive is fostered. Work-life balance is prioritized with flexible hybrid work arrangements and a robust Volunteer Time Off program.
The law firm has been recognized as one of the Best Places to Work by Columbus Business First magazine and honored with the Best Law Firm designation by US News and World Report. Join to explore your potential and contribute to the mission of creating uncommon paths to success.
The law firm and affiliates are Equal Opportunity Employers. There is a no-tolerance policy for discrimination at the workplace. The firm is committed to working with and providing reasonable accommodations to all applicants, respecting everyone from fair wages to equal opportunities for growth and movement.
Jun 26, 2025
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