Job Title: Legal Tech Training Consultant
Job Responsibilities:
- Provide consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of company products.
- Communicate credibly with customers to understand their challenges and provide guidance, education, and consultation to aid improvement.
- Reach out to customers via phone and email to uncover training and product needs.
- Deliver specialized customer presentations and trainings, communicate value propositions, and highlight competitor differentiators to retain and drive revenue.
- Collaborate with internal partners to drive preference and develop strategic account plans.
- Partner with sales to provide product demonstrations for prospective and current customers to grow revenue for the business.
- Identify and share upsell leads and opportunities with sales partners.
Education and Experience Information:
- Juris Doctor, or comparable experience in a paralegal role.
- Excellent verbal and written communication skills.
- Comfortability with delivering presentations and trainings in a virtual environment.
- Proven sales and/or training experience.
- Legal research experience or expertise using company tools.
- Ability to effectively partner and collaborate across teams with different functions.
- Ability to build solid relationships internally and externally.
Salary Information:
No specific salary information is provided in the text. However, the company offers various benefits and a healthy work/life balance, which include comprehensive health benefits, retirement benefits, wellness initiatives, and family benefits.
Additional Information:
- The role is hybrid, requiring team members to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday.
- The company promotes a healthy work/life balance with numerous wellbeing initiatives and offers shared parental leave and study assistance.
- Benefits include health, retirement, wellbeing programs, and family benefits such as bonding and family care leaves, adoption, and surrogacy benefits.
- The company is a leader in deploying AI and advanced technologies to the legal market, offering ethical and powerful generative AI solutions.
- The company is part of a global provider of information-based analytics and decision tools for professional and business customers, serving customers in more than 150 countries.
