Law Firm
Silver Spring, MD
Legal Staff Receptionist in Silver Spring, MD
Legal Staff
No
Job Title: Bilingual Receptionist
Job Responsibilities:
The Bilingual Receptionist at the law firm serves as the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. This role is crucial in managing communication between English and Spanish-speaking clients, facilitating smooth interactions and enhancing client satisfaction. The receptionist is responsible for handling inquiries, scheduling appointments, and maintaining organized records, which are essential for the efficient operation of the office. Additionally, the role involves supporting administrative tasks that contribute to the overall productivity of the team. Responsibilities include:
- Greeting clients and visitors in a friendly and professional manner, both in person and over the phone.
- Managing incoming calls and emails, directing them to the appropriate staff members as needed.
- Scheduling and confirming appointments, ensuring that the calendar is up-to-date and organized.
- Maintaining a clean and welcoming reception area, including managing office supplies and equipment.
- Assisting with administrative tasks such as handling client invoices and payments, filing, data entry, and document preparation as required.
Education and Experience Information:
Minimum Qualifications:
- Fluency in both English and Spanish, with excellent verbal and written communication skills.
- Saturday availability.
- .
- Proven experience in a receptionist or administrative role, preferably in a professional office environment.
Preferred Qualifications:
- Experience in a legal or healthcare setting.
- Familiarity with office management software and scheduling tools.
Skills:
The required skills of bilingual communication are essential for effectively interacting with clients from diverse backgrounds, ensuring that language barriers do not hinder service quality. Organizational skills are utilized daily to manage appointments and maintain an orderly reception area, which is critical for operational efficiency. Proficiency in office software aids in the timely completion of administrative tasks, allowing the receptionist to support the team effectively. Customer service skills are paramount, as the receptionist must handle inquiries and concerns with professionalism and empathy. Preferred skills, such as familiarity with legal terminology, enhance the receptionist's ability to assist clients in a specialized environment.
Salary Information:
Salary Range: to Hourly
Jun 20, 2025
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