Title
Legal Assistant, Default Chronologies
Job Responsibilities
The Chronologies Legal Assistant plays a crucial role in preparing legal reports that deliver concise, factual, and informative summaries of the foreclosure process. This position requires maintaining a daily workload that aligns with client and regulatory requirements. Key responsibilities include:
- Completing daily workload and ensuring that all prepared chronologies for clients adhere to governing work rules, client procedures, and service level agreements.
- Handling and ensuring all escalations are communicated with attorneys, sales, and clients on issues pertinent to the chronologies within applicable timeframes.
- Ensuring that all chronology reports are sent to the requestor via the Lender system.
- Responding to client inquiries via phone, email, and lender systems regarding additional details about the chronologies.
- Assisting with maintaining workflow timeliness through investor prioritization, including addressing standard items and RUSH items to maximize compliance with client service level agreements.
- Staying informed of client changes, updates, and taking appropriate actions as required.
- Keeping abreast of CFPB changes and state regulatory changes.
- Performing other duties as required.
Education and Experience Information
The position requires a certain level of educational background and experience:
- A Bachelor's degree is preferred, although some college education is required, and a High School Diploma is mandatory.
- A minimum of 1+ years of experience in mortgage servicing is required.
- A minimum of 1+ years of foreclosure experience is preferred.
Candidates should also possess:
- Knowledge of Real Estate/Loan documents.
- Strong working knowledge of default services, including foreclosure, eviction, and bankruptcy.
- Excellent organizational and time management skills.
- Strong verbal, written, and communication skills.
- Leadership and people skills.
- The ability to independently solve complex problems.
- The ability to work under pressure and meet deadlines.
- Accurate problem-solving and analytical skills with the ability to make swift, sound judgments.
- The capability of working independently under fast-paced conditions with changing priorities.
- Adaptability to new situations.
- Positive and innovative leadership skills.
- Comfort in working with senior management.
- Proficiency in Microsoft Office (Word and Excel) and business Skype.
- Knowledge of LoanSphere BK/FC, Clarifier, Vendorscape, and Tempo systems is preferred.
Salary Information
The pay range for this position is $20 to $23 per hour.
Additional Information
The position is classified as non-exempt and is full-time. The law firm is an equal employment opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The law firm values and seeks inclusion and diversity within its community, providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity, and experience.
