Job Title: AVP, North American Claims Group
Job Responsibilities:
The AVP, North American Claims Group is responsible for managing the investigation, evaluation, and resolution of claims asserted against the company's environmental policies. This role includes overseeing and managing the environmental claims staff and handling claims pending. The AVP is expected to engage in collaborative projects supporting other areas of the company, such as underwriting, finance and accounting, actuarial, operations, and technology. Providing superior service to all customers, whether internal or external, is a fundamental duty.
Key duties include efficiently managing a high volume of claims involving a broad spectrum of accounts and coverages. The AVP must ensure the prompt analysis of coverage, issuance of accurate and timely coverage position letters, manage litigation, and interact with insureds, brokers, defense counsel, underwriters, and other parties as required. The establishment of timely and appropriate reserves and regular reporting of claim developments and trends to claims and underwriting management are critical responsibilities.
The AVP is also tasked with effectively managing and overseeing the day-to-day administration of claims, which includes reviewing coverage position letters and responding to requests for authority. Acting as a claims liaison between the insureds and the company, responding to claims and related issues, conducting periodic claim audits, preparing audit reports, and approving service invoices are also part of the responsibilities. The role requires preparing claim summaries and other reports as necessary for management and participating in meetings with existing or prospective clients and brokers. The AVP is expected to attend company-sponsored training events and relevant industry conferences/meetings.
Education and Experience Information:
Candidates for the AVP, North American Claims Group position must possess a minimum of 10 years of experience managing and handling environmental liability insurance claims or related relevant experience. Experience handling specialty lines claims is strongly preferred. A four-year college degree is required, and a Juris Doctor (JD) is also required.
Candidates should have knowledge of claims, legal, and coverage issues in all . jurisdictions. Excellent negotiation and communication skills are essential, alongside strong technical skills and writing experience. Proficiency with Microsoft Office products, internet research, and Genius is necessary. The ability to accurately and timely analyze coverage, draft coverage position letters, instruct and collaborate with counsel regarding litigation and coverage strategies, negotiate and resolve claims, and act within the scope of delegated authority is crucial. Compliance with multi-state adjuster licensing requirements is also a requirement.
Salary Information:
The salary range for the AVP, North American Claims Group position is $120,000 - $140,000 annually. This range is based on an analysis of similar positions in the market. The actual base pay for the position may be above or below the listed range and is determined by various considerations, including but not limited to complexity, location, and scope of the role, along with experience, skills, education, training, and other conditions of employment. Base salary represents one component of the company's comprehensive total reward package, which may also include annual incentive compensation rewards.
Special Responsibilities:
The position requires the ability to quickly and accurately read, comprehend, analyze, and produce written materials and to use a computer for long periods of time. Some travel is required for the role.
