Job Title: Payroll Analyst - US Business Process Solutions - Managed Payroll Services
Job Responsibilities:
As a Payroll Analyst within the department, you will be tasked with managing payroll processes for various clients, ensuring that all payroll activities are handled with the highest level of accuracy and compliance. Your duties will include:
- Processing bi-weekly, monthly, or semi-monthly payrolls for US-based employees across different industries, covering salary, bonuses, and other compensation adjustments.
- Ensuring compliance with federal, state, and local payroll laws, tax regulations, and company policies.
- Handling payroll-related deductions such as benefits, retirement contributions, and garnishments.
- Performing complex calculations, both within and outside the payroll system, including gross-ups.
- Maintaining accurate payroll records and preparing reports for management, auditing, and compliance purposes.
- Using payroll software to update and maintain employee data, including new hires, terminations, and pay rate adjustments, as well as setting up clients on the technology and configuring and testing system changes.
- Resolving payroll discrepancies and addressing employee inquiries related to pay, taxes, and deductions within agreed Service Level Agreement (SLA) response times.
- Supporting year-end payroll activities, such as W-2 preparation and distribution.
- Staying current with changes in payroll regulations and ensuring compliance with all relevant legislation.
- Generating required payroll reports.
- Developing and maintaining client relationships using strong verbal and written communication skills.
- Absorbing, interpreting, and explaining various types of information/data with an analytical and quantitative mindset.
- Adhering strictly to checklists and procedure guides/workflows, ensuring they are kept updated.
- Designing operational solutions to improve internal processes and the client experience.
- Timely escalating issues to Senior Analyst/Manager where appropriate.
- Transforming prior processes to bridge process gaps, align with changing business requirements, and utilize efficiencies available through automation.
Education and Experience Information:
Required:
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 – 3 days per week.
- At least 1 year of experience in payroll processing, preferably in a multi-state US environment.
- Bachelor’s degree in economics, human resources, international business, finance, accounting, or other liberal arts majors.
- One of the following active accreditations obtained, in process, or willing and able to obtain:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Certified Payroll Professional (CPP)
- Enrolled Agent
- Juris Doctor (JD)
- Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred:
- Proficiency with payroll software (., ADP, Workday, Paycom) and Microsoft Excel.
- Aptitude for working as part of a dynamic team with diverse members.
- Ability to prioritize tasks, work, and manage multiple assignments in a team environment.
- Strong analytical, consultative, quantitative, and project management skills.
- Executive presence, and excellent communication (verbal & written) and presentation skills with an aptitude for working as part of a global team.
- Excellent analytical and problem-solving skills with high attention to detail.
- Ability to handle confidential information with discretion.
- Attention to detail, self-starter, and deadline-oriented.
Salary Information:
The wage range for this role considers a wide range of factors, including skill sets, experience, training, licensure, certifications, and other business and organizational needs. The range is $62,640- $115,200. Note that it is not typical for an individual to be hired at or near the top of the range, and compensation decisions depend on the facts and circumstances of each case. Additionally, candidates may be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, with awards depending on various factors, including individual and organizational performance.
