Attorney in Schaumburg, IL

In-House

Schaumburg, IL

Attorney in Schaumburg, IL

Non-practicing Attorney

5-8 yrs required

No

Job Title: General Liability Claims Manager

Job Responsibilities:
- Lead and direct a team of technical Claims Professionals in handling Commercial General Liability claims, ensuring superior results.
- Coordinate work activities, focusing on performance, development, and coaching of staff to maximize their contributions and drive employee development and operational improvements.
- Drive superior claims results by providing direction, technical guidance, and tracking and reporting on key metrics.
- Build and maintain relationships with internal colleagues, external customers, and brokers to achieve customer satisfaction targets. Analyze and resolve quality and customer service problems.
- Review claims files, identify trends, and recommend improvements to achieve best practices.
- Monitor file allocations, resources, and other expenditures to ensure appropriateness and manage corporate expenses.
- Ensure compliance with all legal, regulatory, and internal control requirements.
- Collaborate in product development, customer/broker stewardship, and prospect meetings to provide claims insights to assist business units.
- Attract, onboard, recruit, and retain team members to motivate and lead a high-performance team.
- Communicate job expectations, monitor and evaluate performance, provide feedback, and facilitate employee development per the company’s policies to drive the performance management process.
- Maintain transparent communication by appropriately communicating organizational information to the team through department meetings, one-on-one meetings, appropriate emails, IM, and regular interpersonal communications.
- Create a workplace culture consistent with the company's mission, vision, and basics.
- Protect the company's reputation by keeping claims information confidential.
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
- Contribute to the team effort by accomplishing related results and participating in projects as needed.

Education and Experience Information:
- Juris Doctor with 5 or more years of experience in the Claims area, or
- Bachelor’s Degree with 6 or more years of experience in the Claims area, or
- High School Diploma or Equivalent with 8 or more years of experience in the Claims area.
- Customer service experience.
- Experience with Microsoft Office.
- Experience collaborating across work groups.
- Knowledge of insurance legal statutes and procedures.
- Knowledge of the insurance industry, claims, and insurance legal and regulatory environment.
- Travel requirement: 0-20%.

Preferred Qualifications:
- 8+ years of experience managing commercial general liability claims.
- 8+ years of experience in Litigation Management.
- Strong expertise working at an Insurance Carrier.
- 8+ years of direct people management and performance experience.
- Claims operations experience.
- Knowledge and skill in claims handling.
- Negotiation experience.
- Experience in commercial general liability claims.
- Analytical skills.

Salary Information:
The proposed salary range for this position is $96, – $130,, with short-term incentive bonus eligibility set at 15%. Compensation is influenced by factors including office location, role, skill set, and level of experience. Additional rewards may include short-term incentive bonuses and merit increases. Salary expectations beyond the provided range will be considered based on experience, skills, and education.