Client Care Assistant (Part time) in Clayton, MO

Law Firm

Clayton, MO

Client Care Assistant (Part time) in Clayton, MO

Law Firm Non Legal Department

Max 2 yrs required

No

Job Title:
Client Care Assistant (Part-time)

Job Responsibilities:
- Communicate with clients about concerns regarding attorney and law firm practices
- Provide customer service by establishing, maintaining, and developing an excellent working rapport with current clients
- Serve as a liaison between unhappy clients and the law firm, working to fully understand client complaints in a caring manner for possible resolution, while explaining the firm's policies and procedures and maintaining boundaries
- Communicate with current clients by phone and email

Education and Experience Information:
- required
- Proficiency in PC Programs
- Moderate typing skills (45 words per minute)
- Excellent verbal/telephone and written communication skills
- Excellent attendance/punctuality
- Law firm experience is a plus

Salary Information:
- The position is part-time, with office hours between 9 am-5 pm Monday-Friday
- The position offers up to 29 hours per week at a rate of $14-$15 per hour

Additional Information:
This position is with a law firm that has a presence in multiple states including Missouri, Illinois, Kansas, Oklahoma, Nebraska, Indiana, Iowa, Kentucky, and Texas, and is still growing. The law firm has been recognized as the fastest-growing law firm in the country by LawFirm500. Attorneys at the firm have received awards from organizations such as Super Lawyers, the National Trial Lawyers, and the National Academy of Family Lawyers. They also speak at Continuing Legal Education Seminars for organizations such as the Missouri Bar and National Business Institute.

All information provided by applicants will be kept confidential in accordance with EEO guidelines. It is important to note that the choice of a lawyer is a significant decision and should not be based solely on advertisements.