Senior RFP Manager
The candidate will lead the RFP Team and be responsible for management, intake, development and delivery of the firm's prospect and client requested RFI and RFP Responses and enhancing the Pitch and Proposal Function. Develop and lead proposal/pitch strategy to maximize the success of client requested RFI and RFP Response, Pitches and Proposals. Be charged with implementing extensive process and quality improvements, adopting and implementing technological solutions that support the process as appropriate. Collaborate closely with attorneys, practice group leaders, and marketing professionals to craft tailored pitches that effectively communicate the firm's value proposition and expertise to clients. Manage the RFP Team and provide guidance to other teams involved in the Pitch and Proposal process. Develop, maintain, and ensure delivery of all RFI and RFP Responses, and assist with Pitch and Proposal content and delivery. Develop and implement a strategy for RFIs, RFPs, pitches and proposals that aligns with the firm's overall business objectives and targets key markets and clients. Lead and oversee the end-to-end RFI, and RFP, from initial request through final submission, ensuring that all deadlines are met, and materials are of the highest quality. Identify and lead implementation of opportunities to build the infrastructure and streamline and improve the RFI, RFP, pitch and proposal processes, including using standardized templates, technology and automation tools for tracking and content management. Monitor industry trends relating to RFI, RFP, pitches and proposals and integrate relevant changes into our processes to improve our success rates. Coach, mentor, and support other members of the Marketing & Business Development team on best practices. Work with the communications team, ensure consistency in professional design, grammar, and presentation and compliance with Firm standards for the final production of materials for client delivery. Track all RFI, RFP, pitch and proposal responses to evaluate pipeline, wins/losses, and trends by client type, practice, industry, and geography and report results to department leadership. Working with the business development and communications teams, develop the value proposition and relevant practice group messaging to present a compelling offering to the target. Collaborate with marketing and communications teams to ensure consistency of messaging and branding across all RFI, RFP, pitches and proposals materials. Working with the firm’s Competitive Intelligence team, conduct market research and analysis to identify emerging trends, client needs, and competitive positioning to inform business development and response strategies. Build strong relationships with key stakeholders, including attorneys, BD, firm leadership, and clients, and communications team to ensure that the firm has compelling content that differentiates the firm in the marketplace, including executive summaries, firm descriptions (overviews, DEI, Pro Bono, etc.), matter descriptions, case studies, bios, and service descriptions. Coordinate with attorneys and BD subject matter experts to tailor messaging to specific client needs and preferences. Foster a collaborative and innovative team culture focused on continuous improvement and excellence in client service. Lead, mentor, and inspire a team of proposal writers, RFI, RFP, pitches and proposals delivery resources and other professionals to deliver high-quality materials on time and within budget. Connect RFI, RFP, pitches and proposals teams with relevant business professionals in areas such as Pricing, Innovation, and Document Production. Integrate the evolving experience collection and updated data and statistics, including case studies and case descriptions (in collaboration with practice group marketing teams and other firm departments as needed) to include in pitch materials. Lead effort to conduct client debriefs, to capture feedback. Handle special project and duties as assigned.
