Advice to law firm management: Management needs to ensure that everyone is being treated respectfully at all times, including the support staff. This would help morale tremendously.
Pros: There is a very good training program in place here and the leadership team does a great job developing the associates. There is also a level of teamwork here that I don't think many other firms share.
Cons: Some of the more tenured associates are cliquish and prone to treating others badly. This is especially true when they are interacting with support staff.