Loan Operations Specialist
Duties: responsible for complex non-routine tasks and exercising significant independent judgment and discretion in the performance of duties in support of activities within the Loan Operations Department. Responsible for specialized research to resolve unique issues and gather information/files to support processing of loans, preparation, delivery and completion of loan packages and/or maintenance requests according to bank, regulatory and inv... read more
Internal Audit Associate
The candidate will be responsible for: Conduct audits on a minimum of 5% of calls and files per week unless otherwise specified by a client. Review nonconformances with Internal Audit Manager on a weekly basis. Meet with prescribed division management (in-person or teleconference) weekly and quarterly. Assist Internal Audit Analyst with checklist updates or any other special projects or training as needed. – Create or update checklists and assist...
Collections Representative / Resolution Specialist
The candidate will be responsible for collection follow-up on delinquent accounts including skip-tracing, draft repayment documents and work on garnishments. Take incoming calls and payments where necessary. Must be knowledgeable of the legal aspects of collections (including FDCPA). Bi-Lingual (Spanish) a plus. Should have High School diploma or GED Experience. Should preferably have 1+ years of recent call center experie...