Information Technology (IT) Specialist (Customer Support)
Duties: Resolving customer related technical software and hardware problems. Diagnosing and/or resolving problems in response to a customer reported incident via trouble tickets. Planning and delivery of IT customer support services. Preparing routine workload reports showing system use and available capacity. Submitting recommendations to improve the efficient use of the system and responding to special requests fo...
Interns may be asked to do a variety of things, including day-to-day office work such as answering phones, writing letters and assisting with media clips. In addition, interns may be assigned to assist in various constituent case work or work on District-based projects of importance.