Title: Collections Specialist Job Responsibilities: - Contact customers via phone, email, or mail regarding past-due accounts. - Negotiate payment arrangements and settlements within company guidelines. - Maintain accurate records of customer interactions and account statuses. - Follow legal and company procedures regarding debt collection and...
member’s information into the computer system. - Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives. - Comply with the policies and procedures of the law firm. - Comply with FDCPA and state consumer protection laws. - Perform other... duties a...
Title: Call Center Debt Collector Job Responsibilities: - Establish contact with consumers to discuss delinquencies and their ability or willingness to pay, and to identify appropriate repayment programs or options available to them. - Record accurate and detailed notes and update account status...
Create procedures to ensure goals are met, which may be set by the client or senior management. - Comply with policies and procedures of the law firm. - Comply with the Fair Debt Collection Practices Act (FDCPA). - Comply with state consumer...
Title: Collections Specialist Job Responsibilities: - Establish contact with consumers to discuss delinquencies and their ability/willingness to pay, identifying appropriate repayment programs/options available. - Record accurate and detailed notes, updating account status and card members’ information in the computer system. - Meet or exceed...