In-House
Uniondale, NY
Attorney in Uniondale, NY
Non-practicing Attorney
5-10 yrs required
No
Job Title: Head of Construction Defect Claims
Job Responsibilities:
- Own the development and performance of the Construction Defect (CD) Claim teams, ensuring quality, accuracy, and timely resolution of high complexity and/or severity liability claims.
- Develop talent by providing opportunities for direct reports to grow and strengthen new skills.
- Monitor team performance, analyze problematic trends to identify root causes, and escalate issues or recommend solutions to operational leadership.
- Advocate a culture committed to identifying process efficiencies for continuous improvement in work completion.
- Demonstrate a passion and vision for a highly effective and engaged employee culture by selecting top talent, delivering continuous coaching, recognizing employees, and holding others accountable for team development.
- Advocate for claims customer service excellence by understanding and exceeding stakeholders’ expectations.
- Identify changes in claim best practices and workflows to drive high-quality outcomes and develop training solutions to embed and sustain those practices.
- Identify changes in technology to support execution of best practices and workflows; collaborate with IT counterparts in design, build, and test of changes.
- Utilize data and analytics to make informed decisions and drive continuous improvement.
- Collaborate with business partners internally and externally to ensure profitable growth.
- Develop coverage acumen and ensure proactive management of litigation.
Education and Experience Information:
- Significant experience in claims leadership roles within the insurance industry, with material experience in Construction Defect claim management.
- Multi-jurisdictional expertise.
- Bachelor’s degree or equivalent work experience required.
- Advanced degree, including Juris Doctor (.), preferred.
- Ability to manage a diverse group of claims teams located in multiple locations.
- Experience in directly managing and guiding a team of Managers responsible for overseeing all aspects of claims.
- Regular participation in claims roundtable discussions focusing on coverage, liability, and assessment of damages.
- Strong communication skills with the ability to present to senior leadership.
- Leadership skills with the ability to plan, organize, delegate, and develop direct reports.
- Ability to persuade and influence people through superior written and oral communications; explains things clearly, challenges ideas effectively, and argues in favor of own point of view.
- Possesses emotional intelligence and self-awareness.
- Embraces change and invites feedback related to performance; deals constructively with criticism.
Salary Information:
- The company offers a competitive compensation package.
Additional Information:
- The company provides excellent career advancement opportunities and a comprehensive benefits package, including Medical & Dental Plans, Life Insurance (including eligible spouses & children), Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.
- The company strives to create a diverse and inclusive culture where all employees' thoughts and ideas are appreciated and respected. Diversity encompasses human differences regarding race, ethnicity, gender, sexual orientation, culture, religion, or disabilities.
- The company values excellence and recognizes that embracing diverse backgrounds, skills, and perspectives sustains a competitive advantage and maintains its status as an employer of choice. Diversity is integral to the company's identity, operations, and future vision.
Jun 11, 2025
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