Operations, IT, & Support Engineering
Full-time
AMZL
2946417
Employee Relations Manager - AMZL:
- Proactively and reactively manage employee relations for Amazon and contractor teams in charge of last mile delivery services
- Collaborate with field operations managers, HR, and contractors to ensure fair and respectful treatment of employees
- Analyze employee and partner feedback to identify risks and gaps and create solutions-focused strategies and programs
- Design and deliver positive workplace relations training to drive best practices
- Manage crisis-oriented situations with excellent judgment and time management skills
- Independently own large-scale, network-wide projects to improve frontline partner experience
- Utilize data and metrics to analyze and identify vulnerabilities and drive improvements in the employee experience
- Communicate effectively through written and verbal communication, including public speaking and leadership communication skills
- Build constructive relationships with stakeholders to share information and influence change
- Work independently and problem solve in ambiguous situations to drive resolutions
- Launch and manage sustainable mechanisms for entire networks
- Bachelor's degree and 7+ years of relevant experience in employee relations, labor relations, or labor/employment law
- Experience supporting large hourly workforces highly desired
- Advanced degree, JD, or specialized training in labor/employee relations preferred
- Strong skills in MS Excel, Word, SharePoint, and PowerPoint
- Ability to work in a fast-paced environment and adapt to change quickly
- Excellent organizational skills and attention to detail
- Fluency in multiple languages a plus
- Previous experience managing operations preferred
Salary Information:
- Base pay ranges from $114,600/year to $205,900/year depending on geographic market and job-related factors
- Total compensation package may include equity, sign-on payments, and other forms of compensation in addition to medical, financial, and other benefits
Experience Information:
- Bachelor's degree and 7+ years of relevant experience in employee relations, labor relations, or labor/employment law
- Experience supporting large hourly workforces highly desired
- Advanced degree, JD, or specialized training in labor/employee relations preferred
H1 and H2 Headings:
H1: Employee Relations Manager - AMZL
H2: Proactive and Reactive Management of Employee Relations for Amazon's Last Mile Delivery Services
H1: Key Job Responsibilities
H2: Detect and Mitigate Risks, Crisis Management, Project Management, Analyze and Interpret Data, Communicate Effectively, Collaborate, Problem Solve, Work at Scale
H1: Basic Qualifications
H2: Bachelor's Degree, 7+ years of relevant experience in employee relations, labor relations, or labor/employment law
H1: Preferred Qualifications
H2: Advanced degree, JD, or specialized training in labor/employee relations, Experience building and launching programs, Works well in a fast-paced environment, Excellent organizational skills, Excellent communication skills, Solid sense of accountability, Ability to handle confidential information, Ability to connect with people from diverse backgrounds, Fluency in multiple languages, Previous experience managing operations
H1: Salary Information
H2: Base pay ranges from $114,600/year to $205,900/year, Total compensation package may include equity, sign-on payments, and other forms of compensation
H1: Experience Information
H2: Bachelor's degree and 7+ years of relevant experience, Experience supporting large hourly workforces highly desired, Advanced degree, JD, or specialized training in labor/employee relations preferred
