Job Title: Sales Operations Analyst 5
Job Responsibilities:
The Sales Operations Analyst 5, functioning as a Complex Contract Negotiator, is primarily responsible for negotiating and managing intricate, high-value professional services and managed applications services contracts. This role requires a combination of legal expertise, business acumen, and strong negotiation skills to ensure agreements meet the needs of all parties involved while minimizing risk and ensuring compliance with business practices and company policies. The responsibilities include:
- Negotiation and Drafting of Software Agreements: Engage in discussions with customers to structure favorable terms and draft nonstandard contract terms for complex contracts, including Professional Services Contracts, Cloud Service Agreements, Partnership and Reseller Agreements.
- Financial Selling and Positioning: Collaborate with the Sales team to review competitors, evaluate competitive price ranges, and prepare TCO/ROI analysis. Assist in positioning pricing with customers and work with Solution Management, Delivery, and Sales to evaluate solution options.
- Complex Pricing: Obtain Bill of Materials from Solution Manager, calculate solution price, and review pricing elements to achieve target price.
- Risk Management: Assess and manage contractual risks, advise stakeholders on potential risks, and suggest modifications to protect organizational interests.
- Cross-Functional Collaboration: Collaborate with internal teams such as Sales, Product Management, Solution Architect, and Delivery to ensure contractual terms align with product offerings and strategic objectives.
- Contract Management: Oversee and manage the contract lifecycle from initial drafting to negotiation and final execution with the Sales team.
- Internal Guidance: Provide guidance to sales on understanding contract terms, including commercial, legal, and compliance considerations.
Education and Experience Information:
- 5+ years of experience negotiating and drafting complex technology agreements, preferably within the software, SaaS, or tech industries.
- Advanced knowledge of contract law, particularly related to software and technology contracts.
- Bachelor’s degree in Business, Law, Computer Science, or a related field.
- Certified Commercial Contracts Manager (CCCM), Certified Information Privacy Professional (CIPP), and Certified Professional Contracts Manager (CPCM) are preferred.
- Deep familiarity with cloud computing, enterprise software deployment, and privacy regulations (GDPR, CCPA).
- Juris Doctor (JD) or advanced degree in Business (MBA) or Contract Management preferred.
- Proven experience with licensing, SaaS agreements, software development contracts, and IP protection.
- Strong understanding of data privacy and security regulations (GDPR, CCPA, HIPAA, etc.) as they relate to SaaS and software.
Salary Information:
- US Hiring Range: $97,500 to $199,500 per annum.
- May be eligible for bonus and equity.
- The company maintains broad salary ranges to account for variations in knowledge, skills, experience, market conditions, and locations.
- Candidates are typically placed into the range based on factors such as internal peer equity.
Benefits:
- Comprehensive benefits package including medical, dental, and vision insurance.
- Short term and long term disability insurance.
- Life insurance and AD&D, plus supplemental life insurance options.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Paid time off: Flexible Vacation and Accrued Vacation.
- 11 paid holidays and 72 hours of paid sick leave.
- Paid parental leave and adoption assistance.
- Employee Stock Purchase Plan and financial planning benefits.
- Voluntary benefits including auto, homeowner, and pet insurance.
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About the Company:
