Job Title: Global Security - Vulnerable Adult Investigations Manager
Job Responsibilities:
- Manage the investigation process focused on gathering evidence for elder and vulnerable adult investigations, ensuring compliance with regulatory requirements and internal policies and procedures.
- Maintain team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators.
- Work closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements or remediation when deficiencies or opportunities are identified.
- Collaborate with the Americans with Disabilities Act (ADA) Compliance team.
- Work effectively with the company's technology support teams to understand how frauds occur through a deep understanding of systems and processes.
- Maintain strong liaison and working relationships with all federal, state, and local law enforcement and regulatory agencies, including international enforcement agencies.
- Manage incorporation of feedback from Investigators to identify credible, actionable intelligence.
Education and Experience Information:
- Bachelor's degree in Criminal Justice, Business, or a related field, or equivalent work experience is required.
- A minimum of 10 years of experience in financial fraud investigations or related law enforcement is essential.
- An advanced understanding of fraud and risk, with experience working with internal management and acting as a liaison with the law enforcement community at local, state, federal, and international levels.
- Ability to manage staff and/or work remotely as the business model spreads the team across diverse geographies.
- Ability to coordinate, work with, and gain the trust of business stakeholders, technical resources, and third-party vendors.
- Capability to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements.
- Excellent written and verbal communication skills are required.
Preferred Qualifications, Capabilities, and Skills:
- Industry-recognized certifications such as Certified Fraud Examiner (CFE), Professional Certified Investigator (PCI), etc., are preferred.
- Courtroom testimony experience is advantageous.
- A Juris Doctor (JD) or Master of Business Administration (MBA) is preferred.
Salary Information:
- The base pay/salary range for this position is $109, to $160,, based in Jersey City, NJ.
