Attorney in New York City, NY

In-House

New York City, NY

Attorney in New York City, NY

Non-practicing Attorney

Min 10 yrs required

No

Job Title: Technical Claims Supervisor - MCU

Job Responsibilities:

- Deliver industry-leading technical claim handling, oversight, claim outcomes, business support, and customer service, making claim services a competitive advantage for the company.
- Collaborate with Third-party Administrators (TPA) team members, Claim Account Managers (CAMs), and other claim professionals to develop and execute appropriate claim resolution strategies.
- Work closely with underwriters, legal, operations, claim professionals, and other functions to ensure timely and effective communication, striving for optimum claim outcomes.
- Prioritize exceptional customer service through effective and timely communication with insureds and brokers.
- Conduct coverage analysis, investigation, liability and damage evaluation, indemnity and expense reserving within specific authority, litigation management, vendor management, settlement negotiations, and claim resolution.
- Maintain effective claim file documentation, claim coding, and diary management.
- Retain and collaborate with defense and coverage counsel to create and execute litigation and coverage strategies and budgets, including analyzing and paying legal bills consistent with claims strategy and guidelines.
- Provide timely claim reporting to other claim professionals, management, and business stakeholders in accordance with procedures.
- Attend mediations, trials, other proceedings, and meetings.
- Maintain all required state adjustor licenses.
- Assist CAMs and others with TPA management and oversight, including TPA claim staff training on processes, procedures, expectations, reporting, technical claim handling, litigation and vendor management, legal and regulatory developments, customer service, and more.
- Share claim handling and customer service best practices and assist with claim file reviews and audits.
- Conduct regular meetings with TPA claims staff.

Education and Experience Information:

- Minimum of 10 years of commercial general and auto liability claim handling experience, including responsibility for complex and large exposure claims, or experience as an insurance defense or coverage practicing attorney with similar law firm experience.
- Experience in trucking, construction, emergency service, or medical professional liability claim handling is a plus.
- Experience in TPA management and oversight is a plus.
- Desired skills include excellent customer service, strong analytical and problem-solving skills, strong negotiation skills, exceptional communication and interpersonal skills, ability to process complex information, lead strategic discussions, work independently and collaboratively, adaptability in a rapidly changing workplace, and proficiency in Microsoft Excel, PowerPoint, and Word.
- Willingness and ability to travel up to 10% of the time.
- Juris Doctorate is desired but not required.

Salary Information:

- Base salary range is $145,000 - $165,000 per year, with the position being incentive eligible.
- Total individual compensation considers factors such as geographic location, role scope and responsibilities, qualifications, talent availability, specialization, and business needs. The pay range may be modified in the future.
- Comprehensive benefits package includes multiple medical plans, dental, vision, and prescription drug coverage; a competitive 401k with generous matching; PTO starting at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance; Short and Long-Term Disability; Paid Parental Leave up to 10 weeks; Student Loan Assistance and Tuition Reimbursement; Backup Child and Elder Care; and more.

This position offers the opportunity to solve complex business problems, work with talented colleagues, and thrive in an innovative environment. If this job isn't the right fit but you're interested in working for the company, you can create a job alert to receive notifications about openings that meet your criteria. Join the talent community to share your preferences directly with the Talent Acquisition team.