Job Title:
Assistant Vice President, E&S Excess Casualty Claims
Job Responsibilities:
- Lead the development, implementation, and execution of claims strategies to achieve optimal loss cost management and customer satisfaction, aligning with overall business objectives.
- Direct Complex claims department leadership and personnel to maintain high standards of productivity, efficiency, and alignment with organizational goals.
- Ensure compliance with all local, federal, and state regulations related to claims while minimizing risk/exposure to the company.
- Foster a departmental culture that excels in communication and collaboration.
- Drive the development, implementation, and continuous planning, organizing, and leading of all claim programs, metrics, processes, results, and initiatives across the E&S casualty Excess claims unit.
- Lead, direct, and have full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction.
- Collaborate with Underwriting, Risk Management, Actuarial, and other stakeholders to ensure knowledge sharing on market trends, legal changes, portfolio management, and loss developments.
- Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis.
- Responsible for cost containment strategies, including allocated and unallocated expenses within the Claims operation.
- Assist with the development of Claims annual operational goals, objectives, and budgets.
- Manage and ensure accurate and timely case reserving.
- Communicate effectively with Underwriters, brokers, and reinsurers on relevant claim developments.
- Attend mediations, arbitrations, depositions, trials, as necessary.
- Perform other duties and/or projects as assigned.
Education and Experience:
- Bachelor’s degree; Juris Doctorate degree preferred.
- 10-12 years of working experience in a legal environment or the insurance industry managing a team supporting commercial accounts for high exposure Excess Casualty claims, litigation, and coverage.
- Demonstrated people management and development skills in a service/account management role.
- Detailed technical knowledge of general liability claims handling with the ability to advise Casualty Claims Examiners on the handling of complex injury and coverage cases.
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word.
- Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to develop productive working relationships with internal/external peers and other professionals across organizational lines.
- Strong problem-solving, critical thinking, analytical, organizational, and time management skills.
- Ability to analyze, organize, and present information clearly and succinctly.
- Ability to take part in active strategic discussions.
- Ability to work independently and in a team environment.
- Willing and able to travel 15%.
- Role is hybrid with two days in the office required.
Salary Information:
- Base salary range: $150,000 - $175,000/year.
- Position is incentive eligible.
- Total individual compensation (base salary, short & long-term incentives) offered will consider factors including geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization, and business needs.
- The pay range may be modified in the future.
