Receptionist

Profile

The Receptionist (Bilingual – English & Spanish) is responsible for overall front office activities, including the reception area, mail, and ; This individual’s primary responsibilities include handling a heavy volume of incoming calls, greetings clients and visitors with a smile, maintaining office common areas, and perform administrative duties.

 Primary duties/responsibilities include, but are not limited to:

• Manage the reception area to ensure effective telephone and mail communications, both internally and externally to maintain a professional image;
• Greet clients and visitors with a smile and notify the appropriate party of their arrival;
• Answer and disseminate calls and messages, screening for top management;
• Receive and distribute incoming faxes to the appropriate party;
• Ensure lobby, conference rooms, and kitchenette are clean, organized, and stocked with required material;
• Maintain conference room schedules via Microsoft Outlook;
• Validate parking for approved guest;
• Open/ lock front doors at the beginning and end of the day;
• Create new physical files and computer open them utilizing the Firm’s case management software;
• Assist Intake department as required;
• Update client log for Marketing purposes;
• Escalate client complaints to management;
• Maintenance of established filing systems, including correspondence, reports, and records;
• Client relations -- assisting clients on file matters when appropriate or direct them to the appropriate party; and
• Perform other duties as assigned by Management and/or Attorneys.

Competencies/Skills:

• Ability to handle confidential and sensitive information with a high degree of discretion and tact;
• Ability to communicate effectively, in English and Spanish, with a range of individuals;
• Ability to pay very close attention to detail;
• Able to practice appropriate office etiquette;
• Ability to maintain composure and professionalism under pressure;
• Ability to adapt to new situations and changing priorities; and
• Ability to be reliable, punctual, organized, demonstrated ability to juggle multiple priorities in a very busy office.
• Ability of a “get it done” attitude, and willingness to go the extra mile for clients.
• Possess excellent interpersonal skills, pleasant phone manner, typing ability, and data entry.
• This position requires physical activity including, but not limited to bending, stooping, repetitive motion, and lifting of up to 20 pounds. This position may also require sitting for prolonged periods of time.

Qualifications:

• Minimum high school diploma required;
• Minimum 1 – 3 years of experience working in a law firm preferred;
• Must possess exceptional interpersonal and social skills;
• Professional appearance and attitude; and
• Microsoft Office Suite (., Outlook, Word, Excel) is required.
• Bilingual, fluent in English and Spanish, is required.

Company info

The Dominguez Firm

Company Profile

The Dominguez Firm, LLP stands for excellence in legal services. We value the dignity of the individual. We uphold the firm’s legacy of compassion, service, and results. The Dominguez Firm, LLP is one of the most successful and recognized personal injury law firms in Greater Los Angeles and beyond. We have a 96% success rate* on litigated injury cases. Since 1987, we have helped thousands of people throughout California get back on their feet after being injured in all types of accidents, including auto accidents, falls, on the job accidents, and many others. The firm also helps victims of sexual harassment, wrongful termination, unpaid wages, and employer wrongdoing. The Dominguez Firm is proud to have won over $1 billion* in settlements and verdicts for deserving clients. When you become a client of The Dominguez Firm, you not only get a distinguished attorney handling your case, you get a whole team of highly experienced professionals, including attentive and courteous legal assistants, dedicated investigators, and supervising attorneys to ensure the best service and results possible. We treat our clients like family!” The Dominguez Firm is staffed with stellar trial lawyers and excels in serious injury and wrongful death cases. We have a hard-fought and well-earned success record of over 100 injury cases with a million or multi-million-dollar result. With vast resources and a substantial war chest, we routinely spend, and can risk, hundreds of thousands of dollars in serious injury trial costs. Little wonder why other personal injury law firms seek out The Dominguez Firm to handle their serious injury cases. And, unlike other injury firms that tout results on their websites and in their lawyer advertising for merely associating-in a real trial law firm, we are a powerhouse injury law firm staffed with real trial lawyers with record-breaking eight-figure jury verdicts. We know how to win! The Dominguez Firm regularly works with leading medical specialists to ensure you get the best medical evaluation and care necessary for your injuries. And, on qualifying cases, we can assist you with a monetary loan secured solely from the proceeds of your case, to help make ends meet while you are recovering and unable to work because of your injury. With a legal staff of over 120 dedicated and highly skilled individuals, and law office locations in Los Angeles, Beverly Hills, Long Beach, Orange, Riverside, San Bernardino, Oxnard, San Diego, Bakersfield, San Jose, and Sacramento, The Dominguez Firm can deploy its resources after an accident at a moment’s notice 24/7 on a NO WIN, NO FEE basis! Call 24 Hours for a Free Consultation: 877-924-2639.