Principal Analyst, Dispute Resolution Services Training

Min 6 yrs required

Full-time

No

H1: Principal Analyst, Dispute Resolution Services Training
H2: Job Description

Organization: FINRA

Job Title: Principal Analyst, Dispute Resolution Services Training

Job Requisition ID: R-007973

Locations: Chicago, IL; Jersey City, NJ; Boca Raton, FL; New York, NY; Los Angeles, CA

Time Type: Full time

Posted on: Posted Today

Bullet Points:

- Responsible for creating, maintaining, and updating training modules for Dispute Resolution Services (DRS) regional job categories
- Train new regional hires and provide just-in-time, customized training for all DRS staff levels on new rules, procedures, and policies
- Empower both new and seasoned employees with the necessary knowledge and skills to ensure quality work
- Partner with regional offices and infrastructure departments for On-the-Job Training
- Collaborate with Quality Control leadership teams and department senior management to identify and prioritize risk and design program content
- Conduct training on critical technical topics and integrate FINRA-wide new hire training with DRS specific training and onboarding
- Minimum of six years of experience in the alternative dispute resolution field, or equivalent combination of education and experience
- Law degree preferred
- Experience in managing FINRA arbitration cases preferred
- Advanced knowledge of relevant FINRA and SEC rules, DRS Procedures Manual, MATRICS, and DR Portal
- Strong critical thinking, research, and analytical skills
- Excellent communication skills, both verbal and written
- Salary range varies by location and is based on factors such as skill set, experience, and education

SEO friendly job title: Principal Analyst, Dispute Resolution Services Training

Bold headlines:

- Create, maintain, and update training modules for DRS regional job categories
- Train new hires and provide customized training for all DRS staff levels
- Empower employees with necessary knowledge and skills for quality work
- Collaborate with regional offices and infrastructure departments for On-the-Job Training
- Identify and prioritize risk and design program content with Quality Control leadership teams and department senior management
- Conduct training on critical technical topics and integrate FINRA-wide new hire training with DRS specific training and onboarding

Salary Information:

- California: Minimum Salary $106,400, Maximum Salary $200,200
- Washington, DC: Minimum Salary $106,400 Maximum Salary $191,800
- Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
- New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
- Washington State: Minimum Salary $92,500, Maximum Salary $191,800

Experience Information:

- Minimum of six years of experience in the alternative dispute resolution field, or equivalent combination of education and experience
- Law degree preferred
- Experience in managing FINRA arbitration cases preferred

H1: Apply Now for the Role of Principal Analyst, Dispute Resolution Services Training
H2: Education and Experience Requirements

Education/Experience Requirements:

- Bachelor’s degree and a minimum of six (6) years of experience in the alternative dispute resolution field; or an equivalent combination of education and experience.
- Law Degree preferred.
- Experience in management of FINRA arbitration cases preferred.
- Experience in designing, developing, and delivering training and development programs.

H2: Essential Job Functions

Essential Job Functions:

- Partners with the regional offices and infrastructure departments to conduct On-the-Job Training for new and existing staff members conducting DRS essential functions
- Works with staff across all firm groups to identify and prioritize risk in order to inform training content design
- Builds out the program content design and facilitation for introductory and ongoing development needs, in close collaboration with Quality Control leadership teams and department senior management
- Makes up for skill gaps and provides support in managing real-time assignments/tasks
- Creates and delivers training to all DRS staff levels on new rules, procedures, and policies and refresher training on topics identified through quality control reviews
- Independently prepares and conducts training that addresses critical technical training needs in area of expertise
- Collaborates with People Solutions Onboarding Team to seamlessly integrate FINRA wide new hire training with DRS specific training and onboarding

H2: Education/Experience Requirements

Education/Experience Requirements:

- Bachelor’s degree and a minimum of six (6) years of experience in the alternative dispute resolution field; or an equivalent combination of education and experience.
- Law Degree preferred.
- Experience in management of FINRA arbitration cases preferred.
- Experience in designing, developing, and delivering training and development programs.

H2: Salary Information

Salary Information:

- California: Minimum Salary $106,400, Maximum Salary $200,200
- Washington, DC: Minimum Salary $106,400 Maximum Salary $191,800
- Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
- New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
- Washington State: Minimum Salary $92,500, Maximum Salary $191,800

H2: Important Information

Important Information:

- FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator.
- Employees may be eligible for a discretionary bonus in addition to base pay.
- Comprehensive health, dental, and vision insurance provided.
- Additional insurance options include life, accidental death and dismemberment, short- and long-term disability, and long-term care.
- Immediate participation and vesting in a 401(k) plan with company match.
- Eligibility for participation in an additional FINRA-funded retirement contribution.
- Tuition reimbursement and other benefits available.
- 15 days of paid time off, 5 personal days, and 9 sick days (pro-rated in first year).
- Two volunteer service days available (based on full-time schedule).
- Other

Not applicable

Comprehensive health, dental, and vision insurance, life and disability insurance, retirement plans, paid time off, volunteer service days, military leave, jury duty leave, bereavement leave, and more

Training and Development, Program Design, Facilitation, Risk Assessment, Problem Solving, Rule Knowledge, Critical Thinking, Communication, Relationship Building

Bachelor's degree, Law Degree preferred

Submit an application through FINRA Careers site

Qualification and Experience Bachelor's degree, Law Degree preferred

Legal