Child Support Officer II

Full-time

No

The Office of the Attorney General is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A criminal background check will be required for all positions with the Office of the Attorney General.

SEO friendly job title: Child Support Officer II

H1: Join the Office of the Attorney General as a Child Support Officer II

H2: Make a Difference in the Lives of Texas Children and Families

Job Summary:
The Office of the Attorney General is seeking a mission-driven and compassionate individual to join their Child Support Division as a Child Support Officer II. This position involves conducting investigations, establishing paternity, enforcing child support orders, and providing excellent customer service to Texas families. This is a full-time position with the opportunity for career growth and a healthy work-life balance.

Salary Information:
- Salary admin plan: A
- Grade: 13
- Salary range: $3, - $3, per month

Experience:
- Bachelor's degree from an accredited college or university OR
- Equivalent experience in a related field such as child support, legal assistant, or customer service

Job Responsibilities:
- Conduct detailed investigations to locate absent parents and verify employment and assets
- Prepare legal documents and negotiate settlements for child support orders
- Monitor cases and take appropriate enforcement actions
- Maintain accurate case files and stay up-to-date on child support policies and regulations
- Provide excellent customer service and respond to inquiries and complaints
- Attend court to assist legal staff, as needed

Qualifications:
- High school diploma or equivalent
- Knowledge of investigative practices and techniques
- Ability to prioritize and handle multiple tasks
- Excellent communication skills
- Strong decision-making abilities
- Ability to work cooperatively with others in a professional environment
- Must be able to work at assigned OAG location and travel up to 5% of the time

Preferred Qualifications:
- Bachelor's degree from an accredited college or university
- Knowledge of investigative practices and techniques
- Proficiency in Spanish

To Apply:
To apply for this position, please submit an electronic application through either CAPPS Recruit or Work in Texas. A State of Texas application is required and paper applications will not be accepted. Please note that a criminal background check will be conducted for all positions with the Office of the Attorney General.

Equal Opportunity Employer:
The Office of the Attorney General is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. Join the OAG team and make a positive difference in the lives of Texans!

Not specified

Excellent benefits package, including health insurance and retirement plan

Proficiency in Spanish preferred

Investigative practices and techniques, multitasking, prioritizing, communication, decision making, customer service, teamwork

High school diploma or equivalent, Bachelor's degree or equivalent experience

Electronic applications through CAPPS Recruit or Work in Texas

Qualification and Experience High school diploma or equivalent, Bachelor's degree in a related field or equivalent experience

Legal