Child Support Officer II

Full-time

No

The Office of the Attorney General is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability. In compliance with the Americans with Disabilities Act (ADA), if you require reasonable accommodation during the application process, please contact the OAG at .

The Child Support Officer II position with the Office of the Attorney General (OAG) in Texas is a full-time, regular position with a salary range of $3, - $3, per month. The primary location for this job is in Beaumont, Texas, with some travel required (up to 5% of the time). The OAG is a dynamic state agency with over 4,000 employees throughout the state, offering excellent benefits and opportunities for professional growth and advancement.

Job Title: Child Support Officer II
Organization: Office of the Attorney General (OAG)
Department: Child Support Division (CSD)
Salary: $3, - $3, per month
Location: Beaumont, Texas
Travel: Up to 5% of the time
Schedule: Full-time, 40 hours per week
Employee Status: Regular
Grade: 13
State Job Code: 5541

The OAG's Child Support Division is seeking a motivated and mission-driven individual to join their team as a Child Support Officer II. In this role, you will be responsible for conducting detailed investigations to locate absent parents, establishing paternity, obtaining court orders for financial support and health care coverage for children, and enforcing child support orders. You will also be working with state agencies and community organizations to serve Texas families and promote the involvement of both parents in their children's lives.

As a Child Support Officer II, you will have the opportunity to gain valuable investigative and legal experience while being part of a collegial team dedicated to supporting Texas children and families. You will also enjoy a healthy work-life balance, hands-on experience, and camaraderie with your colleagues across the state. The OAG offers excellent benefits and tremendous opportunities to do important work at a large state agency making a positive difference in the lives of Texans.

Responsibilities of this role include conducting in-office investigations to locate parties, verifying employment and assets, preparing legal and administrative documents, negotiating payments and settlements, and monitoring and referring delinquent cases for enforcement action. You will also be responsible for maintaining accurate virtual files and staying up-to-date on child support policies and procedures, as well as federal and state regulations.

To be considered for this position, you must have a high school diploma or equivalent, with a preference for a bachelor's degree from an accredited college or university. Experience in child support, credit collections, investigations, legal assistance, customer service, or IV-A eligibility is also acceptable. You should have knowledge of investigative practices and techniques, strong communication skills, the ability to handle multiple tasks and meet deadlines, and the ability to work cooperatively with others in a professional office environment.

The OAG is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability. They also comply with the Americans with Disabilities Act and provide reasonable accommodations during the application process. If you are interested in this mission-driven and rewarding opportunity, please apply through either CAPPS Recruit or Work in Texas. A State of Texas application must be completed to be considered, and a criminal background check may be required.

Not specified

Excellent benefits package

Spanish proficiency preferred

Investigative practices and techniques, multitasking, time management, communication, decision making, customer service, Microsoft Office 365, scanning and indexing software, Adobe Acrobat Pro

Bachelor's degree or equivalent experience in related fields

Electronic applications through CAPPS Recruit or Work in Texas

Qualification and Experience High school diploma or equivalent, Bachelor's degree or equivalent experience in related fields

Legal