Principal Analyst, Dispute Resolution Services Training

Min 6 yrs required

Full-time

No

Minimum 500 words, maximum 3000 words

Job Title: Principal Analyst, Dispute Resolution Services Training
Organization: FINRA
Department: Dispute Resolution Services

Salary Information:

California: Minimum Salary $106,400, Maximum Salary $200,200
Washington, DC: Minimum Salary $106,400 Maximum Salary $191,800
Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
Washington State: Minimum Salary $92,500, Maximum Salary $191,800

Job Requisition ID: R-007973

The Principal Analyst, Dispute Resolution Services Training is a key position responsible for creating, maintaining, and updating training modules for various regional job categories within the Dispute Resolution Services (DRS) department. This role will train new regional hires and provide just-in-time, customized training for all levels of DRS staff on new rules, procedures, and policies. The ideal candidate will have a strong background in alternative dispute resolution and experience designing, developing, and delivering training programs.

Essential Job Functions:

- Conduct On-the-Job Training for new and existing DRS staff members in partnership with regional offices and infrastructure departments.
- Collaborate with staff across all firm groups to identify and prioritize risk, which will inform the design of training content.
- Develop and deliver training programs for introductory and ongoing development needs in collaboration with Quality Control leadership teams and department senior management.
- Provide support in managing real-time assignments and tasks to fill skill gaps.
- Create and deliver training on new rules, procedures, and policies, as well as refresher training on topics identified through quality control reviews.
- Work with the People Solutions Onboarding Team to integrate FINRA-wide new hire training with DRS-specific training and onboarding.

Education/Experience Requirements:

- Bachelor’s degree and a minimum of six (6) years of experience in the alternative dispute resolution field, or an equivalent combination of education and experience.
- Law degree preferred.
- Experience in managing FINRA arbitration cases preferred.
- Experience in designing, developing, and delivering training and development programs.
- Strong problem-solving skills and initiative.
- Advanced knowledge of relevant FINRA and SEC rules, the DRS Procedures Manual, MATRICS, and the DR Portal.
- Advanced knowledge of expungement, expedited suspension procedures, the Federal Arbitration Act, DRS jurisdictional rules, exchanges that use DRS services, injunctive relief, statutory discrimination rules and laws, and discovery rules, policies, and procedures.
- Expert critical thinking, research, and analytical skills.
- Ability to work independently with limited supervision.
- Effective time management and ability to make timely decisions.
- Ability to identify and prioritize risk.
- Excellent communication skills, both verbal and written.
- Strong relationship building skills.

Salary Information:

In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons. The proposed salary range for the corresponding locations is as follows:

California: Minimum Salary $106,400, Maximum Salary $200,200
Washington, DC: Minimum Salary $106,400 Maximum Salary $191,800
Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
Washington State: Minimum Salary $92,500, Maximum Salary $191,800

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How to Apply:

To be considered for this position, please submit an application through the FINRA Careers site. Applications are accepted on an ongoing basis.

Important Information:

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

FINRA's Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures related to their role as a securities regulator. This includes disclosing all brokerage accounts and authorizing broker-dealers to provide duplicate statements to FINRA. Employees must also comply with investment restrictions, including disposing of securities issued by companies on FINRA’s Prohibited Company List. Employees may only maintain securities accounts at firms that provide an electronic data feed to FINRA.

FINRA also requires employees to execute the Employee Confidentiality and Invention Assignment Agreement and comply with the company's nepotism policy.

Search Firm Representatives:

Please note that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. A valid written agreement and task order must be in place before any resumes are submitted. Resumes submitted without a valid agreement and task order will be deemed the sole property of FINRA and no fee will be paid if the candidate is hired.

FINRA is an Equal Opportunity and Affirmative Action Employer:

FINRA provides equal employment opportunities to all employees and applicants for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal, state, or local laws. This applies to all aspects of employment, including recruitment, hiring, training, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms and conditions of employment.

FINRA abides by the requirements of 41 CFR ) and 41 CFR ), which prohibit discrimination against qualified individuals with disabilities and protected veterans, respectively. FINRA also abides by the requirements of 41 CFR ) and 41 CFR ), which require covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.

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if you need a disability-related accommodation for completing the application process, please or by email at employeerelations@finra. 4865 or by email at . search firm representatives

please be advised that finra is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to finra. all resumes submitted by search firms to any employee at finra without a valid written agreement and task order in place will be deemed the sole property of finra and no fee will be paid in the event that person is hired by finra

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