Dillard's, Inc.

Overview

Dillard's, Inc.: Delivering Style, Service, and Value

Dillard's, Inc. is a powerhouse in the fashion apparel, cosmetics, and home furnishings industry, ranking among the nation's largest retailers with annual sales exceeding $6.5 billion. With a focus on delivering style, service, and value to its shoppers, Dillard's has established itself as a go-to destination for fashion-forward individuals seeking high-quality products and exceptional customer care.

What sets Dillard's apart from its competitors is its commitment to offering a broad selection of merchandise from both national and exclusive brand sources. This ensures that customers have access to the latest trends and timeless classics, catering to a diverse range of tastes and preferences. Whether you're in search of the perfect outfit for a special occasion or looking to revamp your home decor, Dillard's has you covered.

The company's 273 Dillard's locations and 24 clearance centers span across 29 states, making it easily accessible to customers nationwide. Additionally, Dillard's boasts an Internet store, allowing shoppers to browse and purchase their favorite products from the comfort of their own homes. This omnichannel approach ensures that customers can shop whenever and wherever they please, further enhancing their overall shopping experience.

Founded by William Dillard, the company's Chairman, Dillard's, Inc. has a rich history rooted in a passion for retailing. Mr. Dillard's journey began in 1938 when he opened a small store in Nashville, Arkansas with a borrowed sum of $8,000. Drawing from his previous experience working in his father's store, Mr. Dillard understood the importance of effective advertising in building a successful business. Throughout the years, the company has continued to prioritize value in its advertising, resonating with customers and driving growth.

Dillard's expansion has been marked by strategic acquisitions and a commitment to profitability. After selling the Nashville store in 1948, Mr. Dillard used the proceeds, along with external financing, to acquire a controlling interest in a Texarkana store. By offering attractively priced national name brand merchandise and customer credit, Dillard's quickly established itself as the leading store in Texarkana by 1953. This success paved the way for further expansion, with the addition of stores in Tyler, Texas in 1956 and Tulsa, Oklahoma in the early 1960s.

For employees, working at Dillard's presents exciting opportunities for growth and development. The company's commitment to delivering exceptional customer care extends to its employees, fostering a positive and supportive work environment. Dillard's recognizes the importance of investing in its workforce, providing training and resources to ensure that employees have the knowledge and skills needed to excel in their roles.

Additionally, Dillard's dedication to offering a broad selection of merchandise means that employees are exposed to a wide range of products and brands. This allows them to stay up-to-date with the latest fashion trends and develop a comprehensive understanding of the industry. With access to exclusive brand sources, employees have the unique opportunity to work with products that are not available at other retailers, further enhancing their expertise and marketability.

Furthermore, Dillard's commitment to profitability translates into potential career advancement opportunities for employees. As the company continues to expand and thrive, there is ample room for growth within the organization. Whether it's moving up the ranks within a specific department or transitioning to a different role, Dillard's provides a platform for employees to pursue their professional goals and aspirations.

In conclusion, Dillard's, Inc. is a dynamic and thriving company that offers employees an exciting and fulfilling work experience. With its focus on delivering style, service, and value, Dillard's has established itself as a leader in the fashion apparel, cosmetics, and home furnishings industry. From its rich history rooted in a passion for retailing to its commitment to employee growth and development, Dillard's provides a supportive and rewarding environment for individuals looking to build a successful career in the retail industry.