Attorney in Denver, CO

In-House

Denver, CO

Attorney in Denver, CO

Non-practicing Attorney

Min 2 yrs required

No

Job Title: Customer Product Trainer - Legal AI

Job Responsibilities:
- Drive product adoption and usage to help customers achieve their expected ROI on Company’s products.
- Onboard and train customers on software, including developing customized training programs to meet specific client needs.
- Utilize adult learning principles and engagement techniques during training sessions.
- Provide exceptional service and support to law firm and government clients, addressing troubleshooting and assistance requests.
- Support revenue retention and growth by partnering with account team partners to uncover customer needs aligned with Company’s product offerings.
- Communicate with internal departments to ensure client needs are met and occasionally assist prospective customers in product trials.
- Maintain a high level of expertise in legal and AI-based solutions, customer workflows, product use cases, and industry trends.
- Log, update, and maintain activity and customer information within business systems.

Education and Experience Information:
- Juris Doctorate (law degree) with bar admission in at least one state.
- Minimum 2 years’ experience as a practicing attorney is preferred.
- Experience with legal technology and/or AI-based software platforms is highly desired.
- Strong sales and customer-centric aptitude with a revenue focus.
- Excellent oral and written communication and presentation skills.
- High degree of professionalism, flexibility, and adeptness at using web-based meeting tools.
- Experience in adult training/education and a passion for learning about new technology and software.
- A personable, positive attitude with a knack for problem-solving and helping customers.
- Enjoy working on cross-functional teams and contributing to outcomes focused on positive customer experiences.

Salary Information:
- The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900.
- This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
- Base pay is positioned within the range based on several factors including an individual’s knowledge, skills, and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Additional Information:
- Flexibility & Work-Life Balance: Includes flexible work arrangements and supportive workplace policies.
- Career Development and Growth: Offers continuous learning and skill development opportunities.
- Industry Competitive Benefits: Comprehensive benefit plans including health, dental, vision, disability, and life insurance programs, competitive 401k plan, flexible vacation, mental health days, parental leave, and more.
- Culture: Emphasizes values like customer obsession, competition, challenging thought, fast learning, and teamwork.
- Social Impact: Opportunities for community involvement, including paid volunteer days and pro-bono consulting projects.
- Company is an Equal Employment Opportunity Employer, providing a drug-free workplace and making reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs in accordance with applicable law.