Job Title: Sales Operations Analyst 5
Job Responsibilities:
- Negotiation and Drafting of Software Agreements: Engage in discussions with customers to structure favorable terms for both the company and client. Draft nonstandard contract terms to ensure favorable outcomes and mitigate risks for complex contracts, including Professional Services Contracts, Cloud Service Agreements, Partnership, and Reseller Agreements.
- Financial Selling and Positioning: Review with the Sales team competitors, customer’s internal sponsor, evaluate competitive price range and target win price. Work with Sales and/or customer to gather information from the customer for TCO/ROI analysis. Assist Sales team and customer CIO on positioning with CFO/CEO as needed.
- Complex Pricing: Obtain Bill of Materials from Solution Manager and calculate solution price. Review pricing elements, including labor, hardware, governance, and supplemental services, to achieve target price.
- Risk Management: Assess and manage the risk associated with contracts, including financial, operational, and legal risks. Advise stakeholders on potential risks and suggest modifications to protect the organization’s interests.
- Cross-Functional Collaboration: Collaborate with internal teams such as Sales, Product Management, Solution Architect, and Delivery to ensure contractual terms align with product offerings, pricing models, and strategic objectives.
- Contract Management: Oversee and manage the contract lifecycle from initial drafting to negotiation and final execution.
- Internal Guidance: Provide guidance to sales on understanding contract terms, including commercial, legal, and compliance considerations.
Education and Experience Information:
- Required Skills: 5+ years of experience negotiating and drafting complex technology agreements, preferably within the software, SaaS, or tech industries. Ability to clearly communicate complex legal and technical concepts to non-legal stakeholders.
- Advanced knowledge of contract law, particularly related to software and technology contracts.
- Bachelor’s degree in Business, Law, Computer Science, or a related field.
- Certifications: Certified Commercial Contracts Manager (CCCM), Certified Information Privacy Professional (CIPP), Certified Professional Contracts Manager (CPCM).
- Preferred: Juris Doctor (JD) or advanced degree in Business (MBA) or Contract Management.
- Proven experience with licensing, SaaS agreements, software development contracts, and IP protection. Skilled in risk assessment and the ability to draft contracts that minimize exposure to liabilities.
- Strong understanding of data privacy and security regulations (GDPR, CCPA, HIPAA, etc.) as they relate to SaaS and software.
Salary Information:
- US Hiring Range: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
- The salary range accounts for variations in knowledge, skills, experience, market conditions, and locations, as well as reflects the company’s differing products, industries, and lines of business.
- Benefits Package includes medical, dental, and vision insurance, short and long-term disability, life insurance, health care and dependent care Flexible Spending Accounts, 401(k) Savings and Investment Plan with company match, paid time off, paid holidays, paid sick leave, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning and group legal, and voluntary benefits including auto, homeowner, and pet insurance.
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
About Us:
As a world leader in cloud solutions, the company uses tomorrow’s technology to tackle today’s challenges. The company partners with industry leaders in almost every sector and continues to thrive after 40+ years of change by operating with integrity. The company is committed to growing an inclusive workforce that promotes opportunities for all, offering competitive benefits based on parity and consistency, and supporting employees with flexible medical, life insurance, and retirement options. The company encourages employees to give back to their communities through volunteer programs and is committed to including people with disabilities at all stages of the employment process.
The company is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. The company will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
